3 Keys to Safely Migrating Your Hotel PMS to the Cloud
Hotels of every size and type are migrating to the cloud. Perhaps your property has already taken the leap! While it can be tempting to jump headfirst onto the cloud hotel PMS bandwagon, hotel owners must ensure themselves a safe and sensible landing. This includes having a clear (not foggy!) [...]
Survey Says… It’s Time To Go To The Cloud With Your Hotel Software At The CLIA Conference
Survey says… it’s time hotel managers of all sizes took their hotel PMS needs beyond the cloud! The California Lodging Industry Association (CLIA) has invited SkyTouch Technology to present this hot-button topic at its upcoming Conference & Expo on Dec. 7 at the Hacienda Hotel-LAX in El Segundo. Our sales [...]
Reasons Why OTAs are More Than a Distribution Channel for Hotels
OTAs often get a bad rap, dismissed by some hoteliers as mere third-party “room peddlers.” However, the influence of OTAs has grown exponentially and hoteliers would be wise to realize that their value goes far beyond filling excess room inventory. A recent whitepaper on the influence of OTAs by PhoCusWright [...]
Employee Collaboration Breeds Hospitality Technology Innovation
At many companies, buzzwords like innovation and collaboration are simply that – just "words" sprinkled into marketing collateral and displayed on a website homepage. At SkyTouch Technology, these words embody who we truly ARE - a hospitality technology company. This was evident on October 24 when SkyTouch held its third [...]
IHMRS – See SkyTouch Technology’s Cloud Hotel Software
The International Hotel, Motel, & Restaurant Show (IHMRS) is in full swing! With only ONE day left, visitors can stop by Booth 3055 to demo our cloud hotel software PMS… and even enter for a chance to win an action video camera after the show! With over 16,000 hospitality industry [...]
Hotels Keep Up With The Social Hospitality Movement
Read our post on "How Hotels Keep Up With the Social Hospitality Movement" at All Things Hospitality Blog
The 5 “Must-Have” Cloud Hotel PMS Features
Hotels of all sizes are moving their legacy hotel property system to cloud hotel PMS (property management system). The industry has recognized that there is much to gain by making the move – with affordability, convenience, and flexibility among the key benefits. Yet whether a property has already migrated to [...]
Trends & Highlights – 2014 Customer Engagement Technology Study
Glance around any hotel lobby -- anytime, anywhere -- and the scene will likely be the same. From check-in to check-out, today's hotel patrons are toting phones and tablets at all times, doing everything from talking, posting, texting, and tweeting as they move throughout their day. In a device-driven society, [...]
Frontdesk Tip-Completing a Reservation From the Hotel PMS
Your hotel guests expect a seamless experience from your brand -- before they even set foot on-premise! It starts with the reservation process. Reservations are generally the most reliable revenue stream for hotels, impacting everything from cash flow to staffing to ROI. The right cloud-based hotel PMS can help deliver [...]
Stay Secure! Be Aware of These 3 Key Areas in Hotel PMS Data Security
With data breaches making big headlines over the past year, the threat of stolen data remains real for individuals and the hotels they share their consumer information with. In fact, 42% of hoteliers identify "creating a secure framework for all guest data" within their hotel PMS data security plan as [...]
The Future Hotel PMS Previewing at Lodging Conference
The October 2014 Lodging Conference is one of the hotel industry's premiere events for hotel owners, chain executives, and dealmakers. In addition to convening in Phoenix, Arizona, to rub elbows with each other and cover an array of hot topics, these industry movers and shakers will have the opportunity to [...]
How to Choose the Best Cloud Based Hotel PMS
It seems like everyone is up "in the cloud" or wanting to look for the best cloud based hotel PMS system these days. For hoteliers, this is more than hype. The cloud presents the hospitality industry with a revolutionary way of doing business better, more efficiently, and cost-effectively. But what [...]
Presenting Hotel PMS Software at the AAHOA Conference
Independent hotel operators face their own unique set of challenges when it comes to property management. But a best-of-breed hotel PMS software solution exists that can address their needs while also increasing their efficiency and profitability. Attendees at the October 7th Asian American Hotel Owners Association (AAHOA) Independent Hoteliers Conference [...]
Hotel Loyalty Programs Are No Longer Just For Big Brands
Guests no longer have to opt for "points" over "personality" due to growing trend of boutique hotels and independent hotels offering hotel loyalty programs. Tired of forfeiting guests to big brand loyalty programs, a growing number of independent and boutique hotels are going head-to-head with major chains by offering their [...]
How Smaller Hotels Can Achieve 5-Star Guest Services
Boutique and independent hotel guests are a different breed of customer, typically favoring exclusivity over consistency. They seek a unique, one-of-a-kind guest service and experience over the familiarity of a chain hotel stay. The good news is that because they are unrestricted by "big brand" standards, independent and boutique hotels [...]