Customer Relationship Management

Targeted Marketing

Our CRM platforms provide innovative insights to help drive business via customer relations and targeted marketing.

Unmatched Insights

Collect data and unique insights into individual guests based on their behavior and interests.

Automation

Easily create and send personalized confirmation, pre-arrival and post-stay guest emails.

Boost Revenue

Showcase services of your hotel and sell room upgrades and amenities.

Our CRM Partners

Help your hotel drive business via customer relations and targeted marketing using innovative insights. View our CRM partners here.

Increase Engagement

  • Send personalized communications to every guest
  • Build newsletters, marketing emails and promotions
  • Advertise local amenities and services of your hotel

Increase Engagement

  • Send personalized communications to every guest
  • Build newsletters, marketing emails and promotions
  • Advertise local amenities and services of your hotel

Learn More

  • Use social data, questionnaires and more to understand your guests
  • Capture guest feedback through automated surveys
  • Collect data to optimize the guest experience

Learn More

  • Use social data, questionnaires and more to understand your guests
  • Capture guest feedback through automated surveys
  • Collect data to optimize the guest experience

Drive Repeat Bookings

  • Send targeted campaigns to guests following their stay
  • Increase personalization and segmentation
  • Boost direct bookings through incentive driven campaigns

Drive Repeat Bookings

  • Send targeted campaigns to guests following their stay
  • Increase personalization and segmentation
  • Boost direct bookings through incentive driven campaigns

Guest Surveys

  • Send guest surveys and collect reviews
  • Boost review volume and rankings
  • Measure hotel performance to identify areas of operational improvements

Guest Surveys

  • Send guest surveys and collect reviews
  • Boost review volume and rankings
  • Measure hotel performance to identify areas of operational improvements
The W

…Having a great platform like this gives us the ability to navigate our market and compete at a higher level.”
Jay Shah
The Wharf Inn

Partnerships with Industry Leaders

Our cloud-based, mobile-optimized Hotel Property Management System includes forward-thinking property management features including functionality for Reservations, Direct Billing, Group Management, Housekeeping, Reporting, Online Support, Automated Night Audits and more.

I’m Ready for Success

We are ready to help you achieve your goals and obtain continuous success for your property.