Customer Relationship Management
![CRM-header](https://skytouchtechnology.com/wp-content/uploads/2019/08/CRM-header-1.png)
Unmatched Insights
Collect data and unique insights into individual guests based on their behavior and interests.
Automation
Easily create and send personalized confirmation, pre-arrival and post-stay guest emails.
![engage1](https://skytouchtechnology.com/wp-content/uploads/2019/08/engage1.png)
Increase Engagement
- Send personalized communications to every guest
- Build newsletters, marketing emails and promotions
- Advertise local amenities and services of your hotel
![engage1](https://skytouchtechnology.com/wp-content/uploads/2019/08/engage1.png)
Increase Engagement
- Send personalized communications to every guest
- Build newsletters, marketing emails and promotions
- Advertise local amenities and services of your hotel
Learn More
- Use social data, questionnaires and more to understand your guests
- Capture guest feedback through automated surveys
- Collect data to optimize the guest experience
- Read about how SkyTouch Technology can help you manage your online reputation.
![learn](https://skytouchtechnology.com/wp-content/uploads/2019/07/learn.png)
![learn](https://skytouchtechnology.com/wp-content/uploads/2019/07/learn.png)
Learn More
- Use social data, questionnaires and more to understand your guests
- Capture guest feedback through automated surveys
- Collect data to optimize the guest experience
- Read about how SkyTouch can help you manage your online reputation today.
![bookings](https://skytouchtechnology.com/wp-content/uploads/2019/07/bookings-2.png)
Drive Repeat Bookings
- Send targeted campaigns to guests following their stay
- Increase personalization and segmentation
- Boost direct bookings through incentive driven campaigns
![bookings](https://skytouchtechnology.com/wp-content/uploads/2019/07/bookings-2.png)
Drive Repeat Bookings
- Send targeted campaigns to guests following their stay
- Increase personalization and segmentation
- Boost direct bookings through incentive driven campaigns
Guest Surveys
- Send guest surveys and collect reviews
- Boost review volume and rankings
- Measure hotel performance to identify areas of operational improvements
![survey](https://skytouchtechnology.com/wp-content/uploads/2019/07/survey.png)
![survey](https://skytouchtechnology.com/wp-content/uploads/2019/07/survey.png)
Guest Surveys
- Send guest surveys and collect reviews
- Boost review volume and rankings
- Measure hotel performance to identify areas of operational improvements
Partnerships with Industry Leaders
Our cloud-based, mobile-optimized Hotel Property Management System includes forward-thinking property management features including functionality for Reservations, Direct Billing, Group Management, Housekeeping, Reporting, Online Support, Automated Night Audits and more.