Hospitality Technology

What is a Hotel PMS and why do I need one?

A Hotel Property Management System (PMS) is a crucial piece of technology that links hotel systems while seamlessly helping to manage hotel guests and a property's operations. A hotel PMS can be considered the heart of your hotel; without a current and up-to-date system, hoteliers can experience a downward spiral of operational inefficiency, poor guest [...]

By |2019-08-08T17:18:52+00:00August 9th, 2019|Cloud-based PMS|

What We Learned at HITEC 2019

It was a massively busy week last week as the tech side of the hotel industry assembled in Minneapolis for the latest edition of the Hospitality Industry Technology Exposition and Conference, commonly known as HITEC. Over here at SkyTouch Technology, we had a great time educating hoteliers on the latest advances in our cloud-based PMS [...]

By |2019-06-25T16:06:52+00:00June 25th, 2019|Hospitality Industry Trends|

The Mobile Movement and the Hotel PMS

When considering a hotel-based property management system, remember this rule: mobility equals freedom. Freedom for owners, freedom for operators, and even freedom for housekeepers and bookkeepers. That's because today's modern, cloud-based PMS leverages the latest technology that eliminates the need for premise-based systems by shifting everything to the internet. And that fundamental change opened the [...]

By |2019-06-10T18:30:34+00:00June 14th, 2019|Uncategorized, Cloud-based PMS|

3 Tips to Improve Hotel Guest Experience

Memorial Day weekend is what many consider the unofficial start of the summer season. As this weekend quickly approaches, it's important for hoteliers to prepare for a busy travel season ahead. In order to be ready for an influx of visitors this summer, hoteliers should focus on creating a seamless and enjoyable experience for their [...]

By |2019-06-05T20:03:45+00:00May 17th, 2019|Guest Loyalty|

SkyTouch and Cendyn Connect to Drive Guest Engagement, Retention and Conversion

The PMS + CRM integration allows hoteliers to amplify personalization, build brand loyalty and increase conversions from OTAs to direct bookings.   Phoenix, AZ (April 23, 2019) – SkyTouch Technology, the 100% cloud-based Hotel Operations Platform and a forerunner in innovative technology announced today that they have teamed up with Cendyn, the world’s leading hotel [...]

By |2019-04-23T14:52:40+00:00April 23rd, 2019|SkyTouch Technology Press Releases|

SkyTouch and LodgingControls, Inc. Team Up to Enhance Guest Experience and Operational Efficiency

The integration enables hotels to improve operations with one easy to use mobile and desktop web application.   Phoenix, AZ (March 5, 2019) – SkyTouch Technology, a leader in innovative technology and the most widely used cloud-based system (PMS) announced today that they have teamed up with LodgingControls, Inc., a hospitality management software that takes [...]

By |2019-03-15T21:01:25+00:00March 5th, 2019|SkyTouch Technology Press Releases|

Hotel Industry Trends: 2019

What’s Trending this Year Coming off the Consumer Electronics Show (CES) this month, it is hard not to think about what is in store for hospitality in the future. With concepts such as the ‘Autonomous Travel Suite’, a self-driving sleeper van portrayed as a hotel room on wheels, we can see that the hotel industry [...]

By |2019-04-22T20:40:44+00:00February 15th, 2019|Hospitality Industry Trends|

The Future of Distribution Management (Part 2 of 2)

Key Problems One of the biggest challenges to a hotelier’s bottom line is guest acquisition costs. As we discussed in part 1, the dominance of third-party online travel agency (OTA) sites has reinvented how many customers choose to book rooms. Yet, many hoteliers are still seeking to wean themselves completely off these sites that [...]

By |2019-02-13T16:44:16+00:00December 21st, 2018|Distribution Management, Cloud-based PMS, Guest Loyalty|

The Future of Distribution Management (Part 1 of 2)

More Efficiency It’s all about control. That is, regaining pricing power within the hospitality sector by using better, smarter, more efficient technology. For a long time, it was an exercise in futility, but these days the rise of cloud computing is making it a reality thanks to next-generation hotel software.   Problem number one: Online [...]

By |2019-02-13T16:44:09+00:00December 14th, 2018|Distribution Management, Cloud-based PMS, Guest Loyalty|

Technology Ruled During HX: Hotel Experience

HX 2018 If it’s November it must be New York. That’s because the largest hotel industry tradeshow and conference on the east coast took place on November 11th and 12th at the world-famous Jacob Javits Convention Center.   Here HX: Hotel Experience and its design brethren, BDNY attracted more than 7,000 lodging industry professionals all [...]

By |2019-02-13T15:49:16+00:00November 20th, 2018|Hospitality Conferences|

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SkyTouch and Cendyn joined forces and explored each stage of personalizing the guest journey.
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