Hospitality Industry Trends

Smartphone Technology Is Changing The Hotel Business

Smartphones have revolutionized the ways we interact with each other and the ways we do business. The hospitality industry is no exception. Mobile technology has forced hoteliers to reinvent the way they connect with customers and how they manage day-to-day operations. Here are some of the top ways smartphones are changing the hotel business: Bookings [...]

By |2019-07-25T17:48:53+00:00July 26th, 2019|Hospitality Industry Trends|

What We Learned at HITEC 2019

It was a massively busy week last week as the tech side of the hotel industry assembled in Minneapolis for the latest edition of the Hospitality Industry Technology Exposition and Conference, commonly known as HITEC. Over here at SkyTouch Technology, we had a great time educating hoteliers on the latest advances in our cloud-based PMS [...]

By |2019-06-25T16:06:52+00:00June 25th, 2019|Hospitality Industry Trends|

4 Ways to Help Boost your Brand with Hotel PMS Guest Profiles

When you're out for the evening and run into a friend or acquaintance, you have certain expectations. You would expect them to recognize you, remember your name, and interact with you based upon information they have gathered about you during previous interactions such as your family or friends' names and your likes and dislikes. You'd [...]

By |2019-04-26T15:44:17+00:00April 26th, 2019|Hospitality Industry Trends|

Hotel Industry Trends: 2019

What’s Trending this Year Coming off the Consumer Electronics Show (CES) this month, it is hard not to think about what is in store for hospitality in the future. With concepts such as the ‘Autonomous Travel Suite’, a self-driving sleeper van portrayed as a hotel room on wheels, we can see that the hotel industry [...]

By |2019-04-22T20:40:44+00:00February 15th, 2019|Hospitality Industry Trends|

Integrating Hotel Technology and Improving Operations – Part 5

Be warned, there’s a new sheriff in town: Data integration. Without it and its like-minded cousin technology interoperability – the notion that computer systems can seamlessly connect and communicate with one another -- maximizing a hotel’s profitability in the modern era is near impossible, archaic and frustrating.   Before cloud-computing became a reality, interoperability was [...]

By |2019-02-11T19:35:33+00:00November 2nd, 2018|Hospitality Industry Trends|

Industry Podcasting Redefining Hospitality Events

Popular Podcasting Podcasting has hit the mainstream, and in the hospitality industry it’s quickly become the way people love to learn while working out, walking the family dog, or heading to or from work. SkyTouch Technology, along with other hospitality tech partners, recently hosted an evening dedicated to this exciting medium.   Held at The [...]

By |2018-10-17T17:43:56+00:00October 17th, 2018|Hospitality Industry Trends|

3 Ways to Enlighten Your Hotel Management Software

The benefits of property management systems are endless, especially in the hectic world of the hospitality industry. When you factor in that travelers visit up to 38 websites before even making a booking, you know that the benefits of modern hotel management software are essential. The future of the hotel industry depends on your [...]

By |2019-04-11T16:33:46+00:00September 10th, 2018|Hospitality Industry Trends|

Technology’s Role in Hotel Operations Management (Part 2): Welcome to The Cloud

Welcome to The Cloud. It’s an entirely new way of thinking about PMS software for hotels since this technology sets the stage for reinventing every aspect of the hotel management experience.   OK, it’s not actually new, it just seems new. Cloud computing may be a relatively new entrant into the hospitality technology space, yet [...]

By |2019-02-11T19:35:44+00:00August 28th, 2018|Hospitality Industry Trends|

Technology’s Role in Hotel Operations Management (Part 1): History and Challenges

Call it the accidental boss. Born at the dawn of the computer age to digitize check-ins and calculate guest expenditures, the hotel property management system (PMS) started in earnest. In fact, it was hardly a PMS at all. These early systems were more akin to a series of not quite related Excel spreadsheets called into [...]

By |2019-02-11T19:35:50+00:00August 20th, 2018|Hospitality Industry Trends|

3 Ways Technology Can Improve Your Hotel’s Concierge Services

Hotels that are dedicated to providing great customer service devote a substantial amount of time and energy developing and cultivating their concierge services. The concierge desk provides valuable services to guests and can ensure that their stay is an overwhelmingly pleasant one, and in today’s digitally connected world, concierge desks must use hotel technology to [...]

By |2019-02-11T19:39:54+00:00July 11th, 2018|Hospitality Industry Trends|