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So far Chris Brown has created 84 blog entries.

SkyTouch Integrates with TravelClick’s iHotelier Central Reservation System

The iHotelier CRS integration enables hoteliers to maximize revenue and maintain guest relationships. Phoenix, AZ (May 14, 2019) – SkyTouch Technology, the cloud-based mobile-optimized Hotel Operations Platform and pioneer in cutting-edge technology announced today that they have interfaced with TravelClick, a cloud-based and data-driven solutions software. The integration enables properties to use the iHotelier Central [...]

By |2019-05-10T17:55:19+00:00May 14th, 2019|SkyTouch Technology Press Releases|

SkyTouch and Cendyn Connect to Drive Guest Engagement, Retention and Conversion

The PMS + CRM integration allows hoteliers to amplify personalization, build brand loyalty and increase conversions from OTAs to direct bookings.   Phoenix, AZ (April 23, 2019) – SkyTouch Technology, the 100% cloud-based Hotel Operations Platform and a forerunner in innovative technology announced today that they have teamed up with Cendyn, the world’s leading hotel [...]

By |2019-04-23T14:52:40+00:00April 23rd, 2019|SkyTouch Technology Press Releases|

INTELITY and SkyTouch Connect to Mobilize Staff and Property Management

The integration between two industry leaders gives hoteliers the ability to monitor guest and staff activity from anywhere on property.   Los Angeles, CA (March 14, 2019) - INTELITY™, provider of the travel industry's first and broadest enterprise guest engagement and staff management platform, announced today that they have teamed up with SkyTouch, the most [...]

By |2019-03-31T18:07:57+00:00March 28th, 2019|SkyTouch Technology Press Releases|

SkyTouch and LodgingControls, Inc. Team Up to Enhance Guest Experience and Operational Efficiency

The integration enables hotels to improve operations with one easy to use mobile and desktop web application.   Phoenix, AZ (March 5, 2019) – SkyTouch Technology, a leader in innovative technology and the most widely used cloud-based system (PMS) announced today that they have teamed up with LodgingControls, Inc., a hospitality management software that takes [...]

By |2019-03-15T21:01:25+00:00March 5th, 2019|SkyTouch Technology Press Releases|

SkyTouch Joins The Amazon Web Services Partner Network

PHOENIX, AZ—January 15, 2019 – SkyTouch Technology, an industry-leading hotel technology platform, is now a Technology Partner in the Amazon Web Services (AWS) Partner Network (APN). This new collaboration will build on its relationship with AWS and enhance SkyTouch’s capabilities, including its widely-used cloud-based hotel Property Management System (PMS).   The SkyTouch Hotel Operations Platform is currently [...]

By |2019-03-07T02:14:56+00:00January 14th, 2019|SkyTouch Technology Press Releases|

Technology’s Role in Hotel Operations Management (Part 2): Welcome to The Cloud

Welcome to The Cloud. It’s an entirely new way of thinking about PMS software for hotels since this technology sets the stage for reinventing every aspect of the hotel management experience.   OK, it’s not actually new, it just seems new. Cloud computing may be a relatively new entrant into the hospitality technology space, yet [...]

By |2019-02-11T19:35:44+00:00August 28th, 2018|Hospitality Industry Trends|

Technology’s Role in Hotel Operations Management (Part 1): History and Challenges

Call it the accidental boss. Born at the dawn of the computer age to digitize check-ins and calculate guest expenditures, the hotel property management system (PMS) started in earnest. In fact, it was hardly a PMS at all. These early systems were more akin to a series of not quite related Excel spreadsheets called into [...]

By |2019-02-11T19:35:50+00:00August 20th, 2018|Hospitality Industry Trends|

Case Study: Cobblestone Hotels

Based in Neenah, Wisconsin, Cobblestone Hotels is a premiere upper-midscale brand with currently over 140 hotels open, under construction or in development across 18 different states in  the United States. Founded in 2008, Cobblestone was a small brand and couldn’t originally envision the success they achieved in ten years.   That success came from finding [...]

By |2018-07-31T16:52:30+00:00July 31st, 2018|Hotel Customer Spotlight|

3 Ways to Improve Guest Loyalty at Your Hotel

Encouraging guests to come back time after time can be a challenge. Whether you run a hotel chain or a quaint, boutique bed and breakfast, guest loyalty is likely one of your main priorities. Since many hotels now have to compete not only with each other but also with OTAs and platforms such as Airbnb, [...]

By |2018-07-23T17:45:46+00:00July 23rd, 2018|Guest Loyalty|

3 Ways Technology Can Improve Your Hotel’s Concierge Services

Hotels that are dedicated to providing great customer service devote a substantial amount of time and energy developing and cultivating their concierge services. The concierge desk provides valuable services to guests and can ensure that their stay is an overwhelmingly pleasant one, and in today’s digitally connected world, concierge desks must use hotel technology to [...]

By |2019-02-11T19:39:54+00:00July 11th, 2018|Hospitality Industry Trends|