mbatenic

About Megan Batenic

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So far Megan Batenic has created 15 blog entries.

How to Improve Efficiency & Profitability

Minimizing operating costs while continuing to maximize property performance is something every hotelier aims to achieve. One way to impact a hotel’s bottom line is to switch to a cloud-based property management system. Identifying the operational areas that would benefit most from a 100% cloud-based system are one of the keys to improving efficiency within [...]

By |2019-03-07T02:12:55+00:00February 19th, 2019|Cloud-based PMS|

Hotel Industry Trends: 2019

What’s Trending this Year Coming off the Consumer Electronics Show (CES) this month, it is hard not to think about what is in store for hospitality in the future. With concepts such as the ‘Autonomous Travel Suite’, a self-driving sleeper van portrayed as a hotel room on wheels, we can see that the hotel industry [...]

By |2019-03-07T02:13:44+00:00February 15th, 2019|Hospitality Industry Trends|

The Future of Distribution Management (Part 2 of 2)

Key Problems One of the biggest challenges to a hotelier’s bottom line is guest acquisition costs. As we discussed in part 1, the dominance of third-party online travel agency (OTA) sites has reinvented how many customers choose to book rooms. Yet, many hoteliers are still seeking to wean themselves completely off these sites that [...]

By |2019-02-13T16:44:16+00:00December 21st, 2018|Distribution Management, Cloud-based PMS, Guest Loyalty|

The Future of Distribution Management (Part 1 of 2)

More Efficiency It’s all about control. That is, regaining pricing power within the hospitality sector by using better, smarter, more efficient technology. For a long time, it was an exercise in futility, but these days the rise of cloud computing is making it a reality thanks to next-generation hotel software.   Problem number one: Online [...]

By |2019-02-13T16:44:09+00:00December 14th, 2018|Distribution Management, Cloud-based PMS, Guest Loyalty|

Have a Happier Holiday & Increase your Bottom Line

The Time is Now to Maximize Holiday Income for your Hotel Just last month, AAA reported travel volume for Thanksgiving was the highest since 2005. Nearly 50 million people traveled more than 50 miles for the holiday.   That’s right, even more people are traveling in 2018 than during the height of the last economic [...]

By |2019-02-13T15:49:33+00:00December 12th, 2018|Revenue Management, Rate Management|

The Newest Iteration of Rate Management – Part 8

Be Open with your Rate Management Being flexible with rate management allows hoteliers to think in creative ways that can make hotels more money. The newest iteration of revenue management; understanding the total value of the customer rather than just what they pay on rate.   Time for a quick quiz. Which guest is more [...]

By |2018-12-07T15:53:27+00:00December 7th, 2018|Revenue Management, Rate Management|

SkyTouch Technology and Whistle Strengthen Strategic Relationship

SkyTouch Technology and Whistle Messaging, strengthen strategic relationship to further innovation in cloud based digital assistance for customers Leading hotel technology providers in property management operations and guest communications leverage SkyTouch’s next generation integration platform /CONNECT and Whistle’s Customer Engagement platform to further heighten company’s leadership in innovation PHOENIX, AZ – December 4, 2018 – [...]

By |2018-12-03T12:00:21+00:00December 3rd, 2018|SkyTouch Technology Press Releases|

Technology Ruled During HX: Hotel Experience

HX 2018 If it’s November it must be New York. That’s because the largest hotel industry tradeshow and conference on the east coast took place on November 11th and 12th at the world-famous Jacob Javits Convention Center.   Here HX: Hotel Experience and its design brethren, BDNY attracted more than 7,000 lodging industry professionals all [...]

By |2019-02-13T15:49:16+00:00November 20th, 2018|Hospitality Conferences|

Being Flexible with your Rate Management – Part 7

It’s time to cozy up to the BAR That’s Best Available Rate, of course, and by focusing a revenue management strategy around Best Available Rate, hoteliers are successfully pushing the average rate charged per room by more accurately leveraging the all-powerful supply vs. demand equation.   However, to fully maximize the opportunity to charge the [...]

By |2019-02-11T19:32:38+00:00November 16th, 2018|Revenue Management, Rate Management|

Integrating Hotel Technology and Improving Operations – Part 6

Guest Loyalty is Essential More than ever, creating loyalty through guest experience is essential to a hotel’s success formula. Without it, hospitality interlopers like alternative accommodation sites have potential to chip away at a property’s business mix, slowly eroding not just loyalty, but profits too.   When a hotel operations platform, interoperability, data integration and [...]

By |2019-02-13T15:50:14+00:00November 9th, 2018|Guest Loyalty|