Choice’s tech team is currently working on a new distribution platform focused on mobile access that is slated to come out this year, Davis said, and noted that his role at the company has changed significantly over the 20-year journey from programmer to CTO to CIO. “I spend more time focused on what's coming now,” [...]

Inventory management is critical to overall hotel success. Too many hoteliers don’t understand the importance of maintaining distribution control over their coveted product—their hotel rooms. Instead, they willingly cede this control to others. Read full article here.

The property management system. Is it under-appreciated? Is it over-worked? Is it simply misunderstood? The PMS has become the true workhorse of hotels, pulling in and pushing out data from a myriad of places, and increasingly expected to do more on both enterprise and customer-facing levels. Despite this, 18% of hoteliers believe they lag competitors [...]

Both how we work and play is very different now than just a few short years ago, as nearly all aspects of our lives are morphing from a technological injection. For our sector, it’s especially challenging as the hotel industry has traditionally been behind the innovation curve. Read full article here.

Savvy hoteliers want more from their PMS, and today’s cloud-based solutions answer the demand. Harnessing the power of the cloud means money once left on the table is money that can be reinvested into elevating staff productivity, the guest experience and overall property sustainability and wealth. This webinar explores how the depth of cloud-based PMS [...]

The level of administration and management is higher for a system that is powering hundreds or thousands of hotel operations, said Charlie Green, SkyTouch’s director of product management. “A team of professionals are managing the system and monitoring 24/7,” he said. “The systems are generally located in a purpose-built data-center facility that incorporates high levels of [...]

Payment services and gateway provider Shift4 Corporation and cloud-based hotel PMS provider SkyTouch Technology have announced the general availability of their joint EMV-certified solution for hoteliers. This announcement comes after a year of revolutionary cloud-based EMV integration in hotels. Read full article here. 

With Shift4’s DOLLARS ON THE NET and SkyTouch Technology’s cloud-based hotel management system, hoteliers can process EMV payments to help prevent the fraudulent use of stolen card data in card-present environments while adding the layered security of point-to-point encryption (P2PE) and tokenization. This keeps sensitive cardholder data out of the hotelier’s payment processing environment, greatly [...]