Memorial Day weekend is what many consider the unofficial start of the summer season. As this weekend quickly approaches, it's important for hoteliers to prepare for a busy travel season ahead. In order to be ready for an influx of visitors this summer, hoteliers should focus on creating a seamless and enjoyable experience for their… Continue Reading 3 Tips to Improve Hotel Guest Experience
When you're out for the evening and run into a friend or acquaintance, you have certain expectations. You would expect them to recognize you, remember your name, and interact with you based upon information they have gathered about you during previous interactions such as your family or friends' names and your likes and dislikes. You'd… Continue Reading 4 Ways to Help Boost your Brand with Hotel PMS Guest Profiles
With an influx of best-in-class integrations and new and improved technology coming to the forefront each year, hotels are able to elevate the guest experience. By engaging with guests before, during and after their stay, hoteliers can create a memorable experience that can help drive repeat visitors and increases brand loyalty. Advanced Integrations Connections… Continue Reading Creating an Exceptional Guest Experience
Minimizing operating costs while continuing to maximize property performance is something every hotelier aims to achieve. One way to impact a hotel’s bottom line is to switch to a cloud-based property management system. Identifying the operational areas that would benefit most from a 100% cloud-based system are one of the keys to improving efficiency within… Continue Reading How to Improve Efficiency & Profitability
What’s Trending this Year Coming off the Consumer Electronics Show (CES) this month, it is hard not to think about what is in store for hospitality in the future. With concepts such as the ‘Autonomous Travel Suite’, a self-driving sleeper van portrayed as a hotel room on wheels, we can see that the hotel industry… Continue Reading Hotel Industry Trends: 2019
More Efficiency It’s all about control. That is, regaining pricing power within the hospitality sector by using better, smarter, more efficient technology. For a long time, it was an exercise in futility, but these days the rise of cloud computing is making it a reality thanks to next-generation hotel software. Problem number one: Online… Continue Reading The Future of Distribution Management (Part 1 of 2)
The Time is Now to Maximize Holiday Income for your Hotel Just last month, AAA reported travel volume for Thanksgiving was the highest since 2005. Nearly 50 million people traveled more than 50 miles for the holiday. That’s right, even more people are traveling in 2018 than during the height of the last economic… Continue Reading Have a Happier Holiday & Increase your Bottom Line
Be Open with your Rate Management Being flexible with rate management allows hoteliers to think in creative ways that can make hotels more money. The newest iteration of revenue management; understanding the total value of the customer rather than just what they pay on rate. Time for a quick quiz. Which guest is more… Continue Reading The Newest Iteration of Rate Management – Part 8
HX 2018 If it’s November it must be New York. That’s because the largest hotel industry tradeshow and conference on the east coast took place on November 11th and 12th at the world-famous Jacob Javits Convention Center. Here HX: Hotel Experience and its design brethren, BDNY attracted more than 7,000 lodging industry professionals all… Continue Reading Technology Ruled During HX: Hotel Experience
It’s time to cozy up to the BAR That’s Best Available Rate, of course, and by focusing a revenue management strategy around Best Available Rate, hoteliers are successfully pushing the average rate charged per room by more accurately leveraging the all-powerful supply vs. demand equation. However, to fully maximize the opportunity to charge the… Continue Reading Being Flexible with your Rate Management – Part 7
