In today's digitally connected society, understanding how to manage your hotel's online reputation has transitioned from a luxury to a necessity. With the increasing influence of online reviews and social media on consumers' decision-making, it is crucial for hoteliers to take a proactive stance on hotel reputation management. In this comprehensive guide, we'll help [...]
In the realm of hospitality, hoteliers face a myriad of obstacles. From staffing shortages to financial constraints and evolving guest expectations, addressing these issues requires proactive solutions. At SkyTouch Technology, we draw upon our industry expertise to offer robust software solutions tailored to navigate these challenges and drive hotel success. Addressing Staffing Challenges: Challenge: Hotel [...]
Stressed worrying about adjusting rates based on continually changing market demand for any given night? With a powerful rate management tool incorporated into your hotel Property Management System (PMS), you can help eliminate stress through automatic rate setting and optimization. How? Through a 'Best Available Rate' (BAR) pricing strategy. A Best Available Rate pricing strategy [...]
Hoteliers looking to push average daily rate (ADR) might not realize there is opportunity to ratchet it up even more. It’s not an indication of skill set or effort, but more about not knowing what they don’t know. But you can find out just how much by yourself. SkyTouch has developed a clever calculator tool [...]
When it comes to what is important to your bottom line, SkyTouch Hotel OS® (cloud hotel PMS) delivers what you need, from wherever you are. From sales, staff management, guest services, marketing, and tracking features to an in-depth selection of reports, our platform helps you streamline your operations and maximize your revenue. Quick to Implement. [...]
A widely used cloud-based property management system (PMS), SkyTouch Technology, has accomplished a significant milestone with hotels using SkyTouch GT. With 5 million digital registration cards created, the SkyTouch GT program facilitates efficiency and expediency at check-in to enhance guest experience. SkyTouch Technology, a leading provider of a cloud-based property management system (PMS), has reached [...]
At SkyTouch Technology, our values serve as a compass, providing guidance and reference, and customer success is at the heart of everything we do. Our Customer Success Managers (CSM) are here to support you throughout your journey with SkyTouch Technology. CSMs provide ongoing value to our customers by providing guidance, assisting with problem solving, and [...]
At SkyTouch Technology, we follow security best practices to protect the confidentiality, integrity, and availability of our systems. Here’s just a couple of examples of how we stay up to date with security. On a regular basis we . . . scan our environment and partner with third parties to test, identify, and remediate vulnerabilities. [...]
Customer service, especially during the busy season, is crucial to the success of any hotel. Today there are more ways than ever to attract guests, however it is essential that hoteliers don't lose sight of customer service best practices. We've compiled the following 8 proven practices that are sure to help your staff woo and [...]
Looking for a solution that adds that personal touch to your property? Our guest messaging /CONNECT integrations let your property directly contact guests before, during, and after their trip. Using this modern amenity, your guests will be able to connect with your property on a deeper level, giving a friendly and welcoming avenue for them [...]
