Blog (MASTER)

A few missed dollars of ADR can leave money on the table

Hoteliers looking to push average daily rate (ADR) might not realize there is opportunity to ratchet it up even more. It’s not an indication of skill set or effort, but more about not knowing what they don’t know. But you can find out just how much by yourself. SkyTouch has developed a clever calculator tool [...]

By |2022-12-13T20:30:33-07:00December 13th, 2022|Rate Management|

Top 5 Reasons to Get SkyTouch Cloud Hotel PMS

When it comes to what is important to your bottom line, SkyTouch Hotel OS® (cloud hotel PMS) delivers what you need, from wherever you are. From sales, staff management, guest services, marketing, and tracking features to an in-depth selection of reports, our platform helps you streamline your operations and maximize your revenue. Quick to Implement. [...]

By |2022-12-13T20:18:07-07:00December 13th, 2022|Cloud-based PMS|

SkyTouch Achieves Significant Milestone with over 1,000 Hotels creating the 5 millionth Digital Registration Card

A widely used cloud-based property management system (PMS), SkyTouch Technology, has accomplished a significant milestone with hotels using SkyTouch GT. With 5 million digital registration cards created, the SkyTouch GT program facilitates efficiency and expediency at check-in to enhance guest experience. SkyTouch Technology, a leading provider of a cloud-based property management system (PMS), has reached [...]

CSM Corner | Hotel Customer Success Manager

At SkyTouch Technology, our values serve as a compass, providing guidance and reference, and customer success is at the heart of everything we do. Our Customer Success Managers (CSM) are here to support you throughout your journey with SkyTouch Technology. CSMs provide ongoing value to our customers by providing guidance, assisting with problem solving, and [...]

SkyTouch Security Best Practices

At SkyTouch Technology, we follow security best practices to protect the confidentiality, integrity, and availability of our systems. Here’s just a couple of examples of how we stay up to date with security. On a regular basis we . . . scan our environment and partner with third parties to test, identify, and remediate vulnerabilities.  [...]

8 Best Practices to Improve Hotel Customer Service

Customer service, especially during the busy season, is crucial to the success of any hotel. Today there are more ways than ever to attract guests, however it is essential that hoteliers don't lose sight of customer service best practices. We've compiled the following 8 proven practices that are sure to help your staff woo and [...]

By |2022-08-02T21:12:00-07:00January 3rd, 2022|Hospitality Industry Trends|

Guest Messaging

Looking for a solution that adds that personal touch to your property? Our guest messaging /CONNECT integrations let your property directly contact guests before, during, and after their trip. Using this modern amenity, your guests will be able to connect with your property on a deeper level, giving a friendly and welcoming avenue for them [...]

Vendor Spotlight: MOP by Visual Matrix

MOP by Visual Matrix provide hotels and resorts with an integrated system that helps manage tasks like housekeeping, maintenance, preventative maintenance, room inspections, and front desk as well as providing guest texting and Alexa voice services in one easy to use mobile and desktop web application. This helps with improving both guest experience and operational [...]

An Exciting Offer from Shift 4

Shift 4 Payments and SkyTouch Technology have partnered to provide a scalable, all-in-one hospitality solution that enhances the guest experience by streamlining hotel operations and improving payment processing. Whether you operate independent hotels, franchise properties, or an entire hotel chain, you can save time and money by leveraging Shift 4 Payments’ secure payment processing platform. [...]

By |2022-08-04T16:13:47-07:00July 15th, 2021|Vendors, Revenue Management|

Tips, Tricks, and Hacks- Help Center

During the pandemic, SkyTouch began anticipating the return to business operations by creating the Help Center. The Help Center gives our customers the ability to address a variety of situations where the user may have forgotten how to complete a specific task in SkyTouch HOS. The Help Center offers guided steps with both written instructions [...]

By |2021-07-15T18:04:01-07:00July 15th, 2021|Employee Training / Turnover|
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