Integration continues to be a top struggle for innovation. What stumbling blocks remain and what should hotels ask of partners, technology partners and what must they do to remain flexible to new technology? Read full article here.
The SkyTouch PMS delivers on great service and technology advancements for Stay Cal Hospitality. Phoenix, AZ (November 12, 2019) – SkyTouch Technology, the 100% cloud-based Hotel Operations Platform and innovative technology leader, announced today that they will add seven Northern California Stay Cal properties into their growing customer portfolio. Stay Cal Hospitality has embarked on… Continue Reading Stay Cal Hospitality Group selects SkyTouch for its’ Growing Brand
SkyTouch Technology ensures their system is flexible and adaptable. Phoenix, AZ (October 24, 2019) – SkyTouch Technology, the Hotel Operations Platform and hospitality industry leader, discussed some of the impacts of their Customer Advisory Board (CAB) meeting, which took place in early October, including giving SkyTouch a more intimate understanding of how the product is… Continue Reading SkyTouch gathers industry leaders to discuss factors impacting their hotel portfolios
The hotel industry is in a state of constant change, though these days change feels like it's happening at an astounding rate. That's why at SkyTouch Technology they're looking to not only serve the needs of hoteliers today, but ensuring their system is flexible and adaptable to changes that have yet to be conceived. One… Continue Reading What’s Trending in Hospitality
Elevate Guest Experience with PMS According to a study by McKinsey, 70% of buying experiences are based on how the customer feels they are being treated. With knowing that more than half of the customers coming into your hotel or many of your hotel properties are influenced by their experience, what are you doing to… Continue Reading Why Guest Experience is so Important
Customer Relationship Management (CRM): a technology system that helps manage all of your company's relationships and interactions with current and future customers. CRM systems can help hoteliers stay connected with their customers before, during and after their visit to the property. They can also provide innovative insights to help drive business via customer relations and… Continue Reading What is CRM?
The PMS + Hotel Operations Optimization Platform empowers hotels to increase operational efficiency and guest satisfaction while reducing operational costs. Phoenix, AZ (September 17, 2019) – SkyTouch Technology, the dynamic and 100% cloud-based Hotel Operations Platform announced today that they have integrated with AavGo, a leading hospitality technology product company that develops state of the… Continue Reading SkyTouch and AavGo Integrate to Improve Operational Efficiency and Cost Reduction for Hotels
In the hospitality industry, hotel distribution management can be defined as managing and updating certain information, such as room rates and availability, across all distribution channels. Distribution channels include anywhere the customer may go to view and book a hotel room, such as the actual hotel website or online travel agencies (OTAs) such as Expedia,… Continue Reading What is the Best Hotel Distribution Channel Management Strategy?
A Hotel Property Management System (PMS) is a crucial piece of technology that links hotel systems while seamlessly helping to manage hotel guests and a property's operations. A hotel PMS can be considered the heart of your hotel; without a current and up-to-date system, hoteliers can experience a downward spiral of operational inefficiency, poor guest… Continue Reading What is a Hotel PMS and why do I need one?
Smartphones have revolutionized the ways we interact with each other and the ways we do business. The hospitality industry is no exception. Mobile technology has forced hoteliers to reinvent the way they connect with customers and how they manage day-to-day operations. Here are some of the top ways smartphones are changing the hotel business: Bookings… Continue Reading Smartphone Technology Is Changing The Hotel Business
