How SkyTouch optimized business critical applications & processes for cost-benefits on the AWS Cloud . . . SkyTouch Technology continuously optimizes its infrastructure to best serve hotels regardless of hospitality trends. Partnering with Amazon Web Services (AWS) beginning in 2018 is one approach that allowed… Continue Reading Amazon Web Services Migration
At SkyTouch Technology, we follow security best practices to protect the confidentiality, integrity, and availability of our systems. Here’s just a couple of examples of how we stay up to date with security. On a regular basis we . . . scan our environment and partner with third parties to test, identify, and remediate vulnerabilities. … Continue Reading SkyTouch Security Best Practices
Customer service, especially during the busy season, is crucial to the success of any hotel. Today there are more ways than ever to attract guests, however it is essential that hoteliers don't lose sight of customer service best practices. We've compiled the following 8 proven practices that are sure to help your staff woo and… Continue Reading 8 Best Practices to Improve Hotel Customer Service
Looking for a solution that adds that personal touch to your property? Our guest messaging /CONNECT integrations let your property directly contact guests before, during, and after their trip. Using this modern amenity, your guests will be able to connect with your property on a deeper level, giving a friendly and welcoming avenue for them… Continue Reading Guest Messaging
MOP by Visual Matrix provide hotels and resorts with an integrated system that helps manage tasks like housekeeping, maintenance, preventative maintenance, room inspections, and front desk as well as providing guest texting and Alexa voice services in one easy to use mobile and desktop web application. This helps with improving both guest experience and operational… Continue Reading Vendor Spotlight: MOP by Visual Matrix
Shift 4 Payments and SkyTouch Technology have partnered to provide a scalable, all-in-one hospitality solution that enhances the guest experience by streamlining hotel operations and improving payment processing. Whether you operate independent hotels, franchise properties, or an entire hotel chain, you can save time and money by leveraging Shift 4 Payments’ secure payment processing platform.… Continue Reading An Exciting Offer from Shift 4
During the pandemic, SkyTouch began anticipating the return to business operations by creating the Help Center. The Help Center gives our customers the ability to address a variety of situations where the user may have forgotten how to complete a specific task in SkyTouch HOS. The Help Center offers guided steps with both written instructions… Continue Reading Tips, Tricks, and Hacks- Help Center
As the summer travel season continues to ramp up, it’s likely that you’ll need to bring some new staff members up to speed on SkyTouch HOS. We’re here to help with some quick tips for bringing on new staff in a manner that efficient AND effective. Check out those quick tips below: 1). SkyTouch University… Continue Reading Summer Onboarding Tips
Akia is happy to announce a direct integration with SkyTouch Technology, a provider of cloud-based hotel management tools. The integration between Akia and SkyTouch’s /CONNECT platform enables hoteliers to intelligently manage their hotel operations. Akia aligns with SkyTouch’s vision to support hotels in maximizing efficiency and increasing revenue. This important integration will empower more hotels… Continue Reading Akia and SkyTouch Technology Announce a Direct Integration via SkyTouch /CONNECT
Integration continues to be a top struggle for innovation. What stumbling blocks remain and what should hotels ask of partners, technology partners and what must they do to remain flexible to new technology? Read full article here.
