Personalized experiences are shaping the hospitality industry now more than ever before. Why is that? Because guest expectations have changed, and people are now seeking out an experience that's memorable and special that they can share with their friends and family. With 62% of online adults have chosen, recommended or paid more for a brand… Continue Reading Why The Importance of Personalization is Increasing
It was a massively busy week last week as the tech side of the hotel industry assembled in Minneapolis for the latest edition of the Hospitality Industry Technology Exposition and Conference, commonly known as HITEC. Over here at SkyTouch Technology, we had a great time educating hoteliers on the latest advances in our cloud-based PMS… Continue Reading What We Learned at HITEC 2019
When considering a hotel-based property management system, remember this rule: mobility equals freedom. Freedom for owners, freedom for operators, and even freedom for housekeepers and bookkeepers. That's because today's modern, cloud-based PMS leverages the latest technology that eliminates the need for premise-based systems by shifting everything to the internet. And that fundamental change opened the… Continue Reading The Mobile Movement and the Hotel PMS
The SkyTouch /CONNECT API integration platform connects hoteliers to best-of-breed technologies in a simple and seamless way. Phoenix, AZ (June 13, 2019) - SkyTouch Technology, a dynamic and progressive hotel operations platform, announced today that their integration platform /CONNECT continues to rapidly integrate to other leading third-party technologies since its release last year at HITEC… Continue Reading SkyTouch’s New Hotel Technology Integration Platform Takes Off
The PMS + CRM connection enables hoteliers to drive revenue and build better relationships through email marketing, guest CRM and upsells. Phoenix, AZ (June 06, 2019) - SkyTouch Technology, a trusted partner and leader in hospitality software announced today that they have integrated with Revinate, a top rated email marketing and CRM platform. The connection… Continue Reading SkyTouch and Revinate Join to Lift Revenue and Personalize Guest Communications
With a series of massive tornado's and thunderstorms affecting many areas of the country, it is a grim reminder that disaster can strike at anytime and anywhere. From the east coast, to the west coast and everywhere in between, hoteliers need to be prepared for storms and how to properly manage their hotel while keeping… Continue Reading Revenue Management ‘During Emergencies’
The SkyTouch /CONNECT integration makes delivering on guest expectations simple, fast and affordable. Phoenix, AZ (May 21, 2019) – SkyTouch Technology, the 100% cloud-based Operations Platform for future-thinking hoteliers, announced today that it has connected its platform with OpenKey, the industry standard for Universal mobile key in hotels. The integration, powered by the SkyTouch /CONNECT… Continue Reading SkyTouch and OpenKey Interface to Transform Guest Engagement and Help Drive Satisfaction Scores
Memorial Day weekend is what many consider the unofficial start of the summer season. As this weekend quickly approaches, it's important for hoteliers to prepare for a busy travel season ahead. In order to be ready for an influx of visitors this summer, hoteliers should focus on creating a seamless and enjoyable experience for their… Continue Reading 3 Tips to Improve Hotel Guest Experience
The iHotelier CRS integration enables hoteliers to maximize revenue and maintain guest relationships. Phoenix, AZ (May 14, 2019) – SkyTouch Technology, the cloud-based mobile-optimized Hotel Operations Platform and pioneer in cutting-edge technology announced today that they have interfaced with TravelClick, a cloud-based and data-driven solutions software. The integration enables properties to use the iHotelier Central… Continue Reading SkyTouch Integrates with TravelClick’s iHotelier Central Reservation System
When you're out for the evening and run into a friend or acquaintance, you have certain expectations. You would expect them to recognize you, remember your name, and interact with you based upon information they have gathered about you during previous interactions such as your family or friends' names and your likes and dislikes. You'd… Continue Reading 4 Ways to Help Boost your Brand with Hotel PMS Guest Profiles
