Posts - Page 5 of 39

SkyTouch gathers industry leaders to discuss factors impacting their hotel portfolios

SkyTouch Technology ensures their system is flexible and adaptable. Phoenix, AZ (October 24, 2019) – SkyTouch Technology, the Hotel Operations Platform and hospitality industry leader, discussed some of the impacts of their Customer Advisory Board (CAB) meeting, which took place in early October, including giving SkyTouch a more intimate understanding of how the product is… Continue Reading SkyTouch gathers industry leaders to discuss factors impacting their hotel portfolios

By Chris Brown|2019-10-22T22:15:11-07:00October 24th, 2019|SkyTouch Technology Press Releases|

What’s Trending in Hospitality
What’s Trending in Hospitality

Hospitality Industry Trends

What’s Trending in Hospitality

The hotel industry is in a state of constant change, though these days change feels like it's happening at an astounding rate. That's why at SkyTouch Technology they're looking to not only serve the needs of hoteliers today, but ensuring their system is flexible and adaptable to changes that have yet to be conceived. One… Continue Reading What’s Trending in Hospitality

By Megan Batenic|2019-10-22T21:47:33-07:00October 23rd, 2019|Hospitality Industry Trends|

Why Guest Experience is so Important
Why Guest Experience is so Important

Guest Loyalty

Why Guest Experience is so Important

Elevate Guest Experience with PMS According to a study by McKinsey, 70% of buying experiences are based on how the customer feels they are being treated. With knowing that more than half of the customers coming into your hotel or many of your hotel properties are influenced by their experience, what are you doing to… Continue Reading Why Guest Experience is so Important

By Megan Batenic|2024-05-28T09:49:19-07:00October 11th, 2019|Guest Loyalty|

What is CRM?
What is CRM?

Customer Relationship Management (CRM)

What is CRM?

Customer Relationship Management (CRM): a technology system that helps manage all of your company's relationships and interactions with current and future customers. CRM systems can help hoteliers stay connected with their customers before, during and after their visit to the property. They can also provide innovative insights to help drive business via customer relations and… Continue Reading What is CRM?

By Megan Batenic|2019-09-25T16:04:49-07:00September 25th, 2019|Customer Relationship Management (CRM)|

SkyTouch and AavGo Integrate to Improve Operational Efficiency and Cost Reduction for Hotels

The PMS + Hotel Operations Optimization Platform empowers hotels to increase operational efficiency and guest satisfaction while reducing operational costs. Phoenix, AZ (September 17, 2019) – SkyTouch Technology, the dynamic and 100% cloud-based Hotel Operations Platform announced today that they have integrated with AavGo, a leading hospitality technology product company that develops state of the… Continue Reading SkyTouch and AavGo Integrate to Improve Operational Efficiency and Cost Reduction for Hotels

By Chris Brown|2019-09-16T16:15:05-07:00September 17th, 2019|SkyTouch Technology Press Releases|

What is the Best Hotel Distribution Channel Management Strategy?
What is the Best Hotel Distribution Channel Management Strategy?

Uncategorized

What is the Best Hotel Distribution Channel Management Strategy?

In the hospitality industry, hotel distribution management can be defined as managing and updating certain information, such as room rates and availability, across all distribution channels. Distribution channels include anywhere the customer may go to view and book a hotel room, such as the actual hotel website or online travel agencies (OTAs) such as Expedia,… Continue Reading What is the Best Hotel Distribution Channel Management Strategy?

By Megan Batenic|2024-09-25T08:55:16-07:00September 9th, 2019|Uncategorized|

What is a Hotel PMS and why do I need one?
What is a Hotel PMS and why do I need one?

Cloud-based PMS

What is a Hotel PMS and why do I need one?

A Hotel Property Management System (PMS) is a crucial piece of technology that links hotel systems while seamlessly helping to manage hotel guests and a property's operations. A hotel PMS can be considered the heart of your hotel; without a current and up-to-date system, hoteliers can experience a downward spiral of operational inefficiency, poor guest… Continue Reading What is a Hotel PMS and why do I need one?

By Megan Batenic|2019-08-08T17:18:52-07:00August 9th, 2019|Cloud-based PMS|

Smartphone Technology Is Changing The Hotel Business
Smartphone Technology Is Changing The Hotel Business

Hospitality Industry Trends

Smartphone Technology Is Changing The Hotel Business

Smartphones have revolutionized the ways we interact with each other and the ways we do business. The hospitality industry is no exception. Mobile technology has forced hoteliers to reinvent the way they connect with customers and how they manage day-to-day operations. Here are some of the top ways smartphones are changing the hotel business: Bookings… Continue Reading Smartphone Technology Is Changing The Hotel Business

By skytouchblog|2019-07-25T17:48:53-07:00July 26th, 2019|Hospitality Industry Trends|

Why The Importance of Personalization is Increasing
Why The Importance of Personalization is Increasing

Guest Loyalty

Why The Importance of Personalization is Increasing

Personalized experiences are shaping the hospitality industry now more than ever before. Why is that? Because guest expectations have changed, and people are now seeking out an experience that's memorable and special that they can share with their friends and family. With 62% of online adults have chosen, recommended or paid more for a brand… Continue Reading Why The Importance of Personalization is Increasing

By Megan Batenic|2019-07-12T15:30:17-07:00July 12th, 2019|Guest Loyalty|

What We Learned at HITEC 2019
What We Learned at HITEC 2019

Hospitality Industry Trends

What We Learned at HITEC 2019

It was a massively busy week last week as the tech side of the hotel industry assembled in Minneapolis for the latest edition of the Hospitality Industry Technology Exposition and Conference, commonly known as HITEC. Over here at SkyTouch Technology, we had a great time educating hoteliers on the latest advances in our cloud-based PMS… Continue Reading What We Learned at HITEC 2019

By Megan Batenic|2019-06-25T16:06:52-07:00June 25th, 2019|Hospitality Industry Trends|

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What’s Trending in Hospitality

Why Guest Experience is so Important

What is CRM?

What is the Best Hotel Distribution Channel Management Strategy?

What is a Hotel PMS and why do I need one?

Smartphone Technology Is Changing The Hotel Business

Why The Importance of Personalization is Increasing

What We Learned at HITEC 2019

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