How can you leverage the power of loyalty programs at your property? In September, SkyTouch put together a panel of experts to share how modern guest loyalty programs are helping hotels potentially tap into higher revenue. If you missed the interactive webinar on leveraging the power of loyalty programs at your property, the video is… Continue Reading Hotel Loyalty Webinar now available On Demand!
SkyTouch Technology expands its leadership team with key internal promotion PHOENIX, AZ— September 27, 2017 – SkyTouch Technology, a premier hotel property management system (PMS) provider, announces the promotion of Doug Hogan to Vice President Business Operations, Global Sales and Marketing. In this expanded role, Doug will be responsible for leading business operations, financial planning… Continue Reading SkyTouch Technology Continues to Build Momentum, Promotes Doug Hogan as VP Sales & Marketing
The back to back sucker punches of Harvey and Irma caused untold damage, and significant loss of life; a tragedy of epic proportions. But, the storms also brought out the best of humanity. Especially for the hotelier community. As we all know, hoteliers are imbued with the spirit of hospitality, and many times become de… Continue Reading Hurricane Response Shows Spirit of Hotelier Hospitality
Rising operational costs, and an expected dip in hotel occupancy during 2018, according to STR, are pushing hoteliers to adopt new strategies designed to maximize hotel revenue. It’s about finding better ways to help increase revenue per available room, otherwise known as RevPAR, which can be achieved when using the right type of cloud-based property… Continue Reading Keeping RevPAR Up In a Tightening Market
Shilo Inns, a mid-priced hotel chain operating 31 hotels predominantly on the West Coast, has partnered with SkyTouch Technology to install cloud-based SkyTouch Hotel OS. The SkyTouch Hotel OS will be implemented at corporate-owned locations as well as franchised locations, and many others are quickly switching to SkyTouch because of its easy-to-use platform, improved rate management and… Continue Reading Shilo Inns selects new PMS for its hotels
What level of IT experience is the employee of tomorrow expected to have? Is technology making it easier to connect with guests and travelers, or is it allowing them to side-step human interaction faster than operators can adapt? Are robots and automation going to take everyone’s jobs, rendering the entire discussion irrelevant? On a warm… Continue Reading HITEC roundtable explores robots, augmented reality in hotels
The old cliché is right: all good things do come to an end. But that doesn’t mean all endings are negative. Endings sometimes push us to change tactics in new and interesting ways perhaps not previously explored. And that opens opportunity. One “good thing” predicted to come to an end for hoteliers: continued lofty occupancy… Continue Reading Arm Your Hotel Against Softening Occupancy
A property management system (PMS) is the heart and brains of a hotel. As technology improves, hotels often must re-assess their current technology to see if it stacks up to their needs and to the competition. A common example is switching from a premise-based PMS to a cloud-based system. But when looking for a new PMS,… Continue Reading Top five questions about switching to a new PMS
Todd Davis, Choice Hotels' chief information officer, who worked with Gorman to develop Choice Hotels' property-management system, said he has always seen a correlation between the management of single-family rentals, multifamily housing and hotels. He also heads SkyTouch Technology, a spinoff of Choice Hotels, which sells the platform to other hotel operators. Single-family rental companies are now interested… Continue Reading Tech, the secret to the single-family rental sector’s success
Your most profitable guest is your most loyal customer. Though many hoteliers crave turning their OTA customers into clients, they simply don’t know how. We’re here to help you create more loyal, higher margin guests. Here’s our step by step guide of best practices that will help you turn those more expensive to acquire OTA… Continue Reading How to turn your OTA customers into loyal clients
