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Blog2023-01-17T21:36:16-07:00

More ‘New’ Hotels Coming. Are you Ready?

Rapid new hotel development and increased renovations of older properties have transformed local and regional markets across the United States, forcing many hoteliers to consider new strategies to stay competitive. According to Lodging Econometrics, by the end of 2018, the number of hotels and rooms in the United States is [...]

By |March 14th, 2018|Categories: Employee Training / Turnover, Rate Management|

Hotel Spotlight: River Lodge & Grill

It is time to feature another member of the SkyTouch community. This week we travel to Boardman, Oregon where the River Lodge & Grill offers guests panoramic views of the Columbia River. In fact, it is the only hotel that is right on the river in all of Boardman and [...]

By |March 6th, 2018|Categories: Hotel Customer Spotlight|

SkyTouch to provide Cloud-based PMS to its growing portfolio of hotels

“As a brand, we evaluate and select leading technology solutions that make life easier for our hotel owners and staff and create a better experience for our guests,” said Jon Kennedy, president of GrandStay Hospitality, LLC. “Because we are a 24-hour operation, we also needed support that is available 24 hours [...]

By |February 23rd, 2018|Categories: Cloud-based PMS, Hotel Customer Spotlight|

Get to Know the Ohio House Motel

We love featuring SkyTouch customers with great stories. This week we feature the Ohio House Motel in the heart of Downtown Chicago, IL. It is located on a spot coveted by fans of the Chicago Marathon. “We're the main spot where everybody starts,” said Edgar Bran, General Manager of the [...]

By |February 23rd, 2018|Categories: Hotel Customer Spotlight|

GrandStay Hospitality partners with SkyTouch Technology for property-management system

GrandStay Hospitality LLC, the franchisor for GrandStay Hotels, and SkyTouch Technology have formed a deal that will bring SkyTouch Hotel OS to the hotel brand's 41 properties. Accessible from anywhere, the cloud-based SkyTouch PMS provides visibility and control of operations through real-time business analytics. Read the full article here.

By |February 22nd, 2018|Categories: SkyTouch Technology In The News, Hotel Customer Spotlight|

Hotel Technology: Trends or Fads?

Be warned. Not every hotel industry technology is long lasting. For every one that sticks, many more quickly fade into obscurity. Remember in-room fax machines? Keyboards for in-room TVs? Bathroom phones? When spending hard earned dollars, hoteliers must be sure their investment pays itself back many times over. Which can [...]

By |February 13th, 2018|Categories: Hospitality Industry Trends|

What the Tax Reform Law Will Mean for Hoteliers in 2018

With the biggest tax overhaul of 30 years now complete, there are several items within it that may be favorable to hoteliers and the hotel business, according to the experts. That’s great news as the new tax law is giving hoteliers additional tools from which to expand their businesses, protect their [...]

By |January 18th, 2018|Categories: Hospitality Industry Trends|

Tips for Hospitality Industry Success in the New Year

It’s a new year. That makes it a time chock full of potential opportunity and possibility for your hotel business. However, to find maximum success in 2018, it’s critical to be aware of the mega trends shaping the current and future state of the hospitality industry. Here are three issues [...]

By |January 11th, 2018|Categories: Employee Training / Turnover|

Preparing your Hotel for the New Year (Part 2)

By now, you’re probably aware that in your hotels, experience is everything. That’s the guest satisfaction mantra as 2017 comes to an end. We know it, you know it, and everyone in hospitality knows this. But frankly, that’s old news. What you need to get the new year off to a [...]

By |December 18th, 2017|Categories: Rate Management|

How to Prepare Your Hotel for the Coming Year

The new year is approaching and while your guests will be enjoying the last days of 2017 at your property, you might be spending that time planning for the coming year. From marketing strategies to revenue management, to new technologies and distribution partners, this is the time to make important [...]

By |December 12th, 2017|Categories: Distribution Management, Rate Management, Webinars|

Keeping Hotel Guest Data Secure

Data security is an increasingly critical concern for hoteliers. Until recently, the issue had been bubbling below the surface and wasn’t as often discussed outside IT circles. But a security breach last fall at InterContinental Hotels Group and others in the hotel industry, are thrusting the issue into mainstream hospitality [...]

By |December 4th, 2017|Categories: Hospitality Industry Trends|

New Year, New PMS

If you’re thinking about securing a new cloud-based property management system for 2018, now’s the time to act. By making the switch now, you may be in a great position to secure a full year’s worth of data come the end of 2018. That could be essential for your business. [...]

By |November 20th, 2017|Categories: Distribution Management, Employee Training / Turnover, Rate Management|

Importance of EMV for Hotels, Webinar Coming November 8!

With Europay, MasterCard, Visa (EMV) quickly becoming the global standard for chip-based transactions, credit card data is no longer being stored at the PMS level, but rather tokenized. Why is this important? Through interfaces on SkyTouch Technology’s cloud-based hotel management system, hoteliers can process EMV payments to help prevent the [...]

By |November 1st, 2017|Categories: Webinars|

HX 2017: Hotel Experience Event Preview

An annual hospitality fixture, HX: Hotel Experience is returning to New York, November 12 & 13, 2017. Located at the Jacob K. Javits Convention Center on the west side of Manhattan, it’s the east coast’s biggest hospitality focused trade show. And it’s your best chance to discover the latest trends [...]

By |October 27th, 2017|Categories: Hospitality Conferences|

Get to Know Hotel Ignacio

The SkyTouch community is as diverse as the guests that visit our customer’s hotels. This week we’re featuring one of the newest additions to the SkyTouch community: Hotel Ignacio.   Hotel Ignacio is a boutique hotel located in the vibrant midtown area of Saint Louis, Missouri. Owned by Saint Louis [...]

By |October 25th, 2017|Categories: Hotel Customer Spotlight|

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