A property management system (PMS) is the heart and brains of a hotel. As technology improves, hotels often must re-assess their current technology to see if it stacks up to their needs and to the competition. A common example is switching from a premise-based PMS to a cloud-based system. But when looking for a new PMS, there are several key questions most hoteliers ask before making the switch. Here are the top five questions answered.

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