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Be warned. Not every hotel industry technology is long lasting. For every one that sticks, many more quickly fade into obscurity. Remember in-room fax machines? Keyboards for in-room TVs? Bathroom phones? When spending hard earned dollars, hoteliers must be sure their investment pays itself back many times over. Which can be tricky if you don’t… Continue Reading Hotel Technology: Trends or Fads?
With the biggest tax overhaul of 30 years now complete, there are several items within it that may be favorable to hoteliers and the hotel business, according to the experts. That’s great news as the new tax law is giving hoteliers additional tools from which to expand their businesses, protect their current investments, and secure their… Continue Reading What the Tax Reform Law Will Mean for Hoteliers in 2018
It’s a new year. That makes it a time chock full of potential opportunity and possibility for your hotel business. However, to find maximum success in 2018, it’s critical to be aware of the mega trends shaping the current and future state of the hospitality industry. Here are three issues you should be aware of… Continue Reading Tips for Hospitality Industry Success in the New Year
By now, you’re probably aware that in your hotels, experience is everything. That’s the guest satisfaction mantra as 2017 comes to an end. We know it, you know it, and everyone in hospitality knows this. But frankly, that’s old news. What you need to get the new year off to a great start is an understanding… Continue Reading Preparing your Hotel for the New Year (Part 2)
The new year is approaching and while your guests will be enjoying the last days of 2017 at your property, you might be spending that time planning for the coming year. From marketing strategies to revenue management, to new technologies and distribution partners, this is the time to make important decisions for 2018. So where… Continue Reading How to Prepare Your Hotel for the Coming Year
Data security is an increasingly critical concern for hoteliers. Until recently, the issue had been bubbling below the surface and wasn’t as often discussed outside IT circles. But a security breach last fall at InterContinental Hotels Group and others in the hotel industry, are thrusting the issue into mainstream hospitality industry consciousness. That issue affected… Continue Reading Keeping Hotel Guest Data Secure
If you’re thinking about securing a new cloud-based property management system for 2018, now’s the time to act. By making the switch now, you may be in a great position to secure a full year’s worth of data come the end of 2018. That could be essential for your business. Use that data to help… Continue Reading New Year, New PMS
With Europay, MasterCard, Visa (EMV) quickly becoming the global standard for chip-based transactions, credit card data is no longer being stored at the PMS level, but rather tokenized. Why is this important? Through interfaces on SkyTouch Technology’s cloud-based hotel management system, hoteliers can process EMV payments to help prevent the fraudulent use of stolen card… Continue Reading Importance of EMV for Hotels, Webinar Coming November 8!
An annual hospitality fixture, HX: Hotel Experience is returning to New York, November 12 & 13, 2017. Located at the Jacob K. Javits Convention Center on the west side of Manhattan, it’s the east coast’s biggest hospitality focused trade show. And it’s your best chance to discover the latest trends that’ll help empower your hotel… Continue Reading HX 2017: Hotel Experience Event Preview
The SkyTouch community is as diverse as the guests that visit our customer’s hotels. This week we’re featuring one of the newest additions to the SkyTouch community: Hotel Ignacio. Hotel Ignacio is a boutique hotel located in the vibrant midtown area of Saint Louis, Missouri. Owned by Saint Louis University, and designed by The… Continue Reading Get to Know Hotel Ignacio
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