Hurricane Response Shows Spirit of Hotelier Hospitality

The back to back sucker punches of Harvey and Irma caused untold damage, and significant loss of life; a tragedy of epic proportions. But, the storms also brought out the best of humanity. Especially for the hotelier community. As we all know, hoteliers are imbued with the spirit of hospitality, and many times become de… Continue Reading Hurricane Response Shows Spirit of Hotelier Hospitality

By |2017-09-19T23:28:32-07:00September 19th, 2017|Hospitality Industry Trends|

Keeping RevPAR Up In a Tightening Market

Rising operational costs, and an expected dip in hotel occupancy during 2018, according to STR, are pushing hoteliers to adopt new strategies designed to maximize hotel revenue. It’s about finding better ways to help increase revenue per available room, otherwise known as RevPAR, which can be achieved when using the right type of cloud-based property… Continue Reading Keeping RevPAR Up In a Tightening Market

By |2022-12-27T20:27:43-07:00September 12th, 2017|Rate Management|

Shilo Inns selects new PMS for its hotels

Shilo Inns, a mid-priced hotel chain operating 31 hotels predominantly on the West Coast, has partnered with SkyTouch Technology to install cloud-based SkyTouch Hotel OS. The SkyTouch Hotel OS will be implemented at corporate-owned locations as well as franchised locations, and many others are quickly switching to SkyTouch because of its easy-to-use platform, improved rate management and… Continue Reading Shilo Inns selects new PMS for its hotels

By |2019-02-13T15:44:31-07:00September 11th, 2017|SkyTouch Technology In The News, Hotel Customer Spotlight|

HITEC roundtable explores robots, augmented reality in hotels

What level of IT experience is the employee of tomorrow expected to have? Is technology making it easier to connect with guests and travelers, or is it allowing them to side-step human interaction faster than operators can adapt? Are robots and automation going to take everyone’s jobs, rendering the entire discussion irrelevant? On a warm… Continue Reading HITEC roundtable explores robots, augmented reality in hotels

By |2019-02-13T15:44:10-07:00September 8th, 2017|Hospitality Conferences|

Arm Your Hotel Against Softening Occupancy

The old cliché is right: all good things do come to an end. But that doesn’t mean all endings are negative. Endings sometimes push us to change tactics in new and interesting ways perhaps not previously explored. And that opens opportunity. One “good thing” predicted to come to an end for hoteliers: continued lofty occupancy… Continue Reading Arm Your Hotel Against Softening Occupancy

By |2019-02-11T19:35:00-07:00September 5th, 2017|Hospitality Industry Trends|

How to turn your OTA customers into loyal clients

Your most profitable guest is your most loyal customer. Though many hoteliers crave turning their OTA customers into clients, they simply don’t know how. We’re here to help you create more loyal, higher margin guests. Here’s our step by step guide of best practices that will help you turn those more expensive to acquire OTA… Continue Reading How to turn your OTA customers into loyal clients

5 Ways Cloud-Based Front Desk Software Smooths Operations

Front desk software for hotels may be the most critical success element for any property. Even world class hoteliers find themselves hobbled when stuck using an outmoded property management system. In fact, many hoteliers don’t even realize the hotel front desk software they rely upon every day may not be the best available system. That’s… Continue Reading 5 Ways Cloud-Based Front Desk Software Smooths Operations

By |2019-05-23T18:08:22-07:00August 22nd, 2017|Employee Training / Turnover|

How to surprise your hotel guests and keep them coming back for more

The hotel business needs human connection more than ever. As society continues to become more and more powered by technology, there’s a big risk of losing the personal element that’s defined hospitality for millennia. It doesn’t have to be that way. But you must approach this new era strategically. The main problem: encroaching technology has… Continue Reading How to surprise your hotel guests and keep them coming back for more

By |2019-02-13T16:42:10-07:00August 11th, 2017|Guest Loyalty|

Soaring in the cloud vs. being grounded with premise-based PMS

Hoteliers still utilizing an on premise-based property management system are missing out on an opportunity. Cloud-based property management systems (PMS), such as the SkyTouch Hotel OS®, have reinvented how hotels interact with data, giving them more control, options and flexibility. Cloud-based systems can also help decrease costs across multiple areas within the hotel. Here’s how… Continue Reading Soaring in the cloud vs. being grounded with premise-based PMS

By |2017-08-08T16:19:32-07:00August 8th, 2017|Hospitality Industry Trends, Cloud-based PMS|

Mid 2017 technology report

We’re more than halfway through 2017 already – how did that happen? One thing that we do know is that technology continues to be the major influencer for the hospitality industry. Here’s our mid-year report of the three major hospitality technology trends fascinating us so far, this year. 1) Actionable Data “Actionable Data” may be… Continue Reading Mid 2017 technology report

By |2022-12-27T20:25:03-07:00July 31st, 2017|Hospitality Industry Trends|
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