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North American hotels are experiencing record revenue as the economy continues to grow, but there is a downside to all this economic growth. Wages in the hotel business are rising faster than rates, which can cut into a hotel’s margins. The Bureau of Labor Statistics estimates that total compensation for U.S. hospitality employees has increased… Continue Reading Two Ways That Technology Can Mitigate Rising Labor Costs
One of the biggest challenges to a hotelier’s bottom line is guest acquisition costs. It’s why we’re seeing major hotel companies such as Hilton create ad campaigns designed to encourage customers to book direct. According to Forbes.com, third-party online travel agencies (OTAs) charge up to 30% in commission fees per reservation. For a room that… Continue Reading That Reservation Could be Costing You
After a winter full of blizzards, many in the Northeast are dreaming of summer right now. This week we travel to upstate New Year to visit a seasonal property that is part of the SkyTouch customer community. The King Hendrick Motel sits on four acres in the heart of Lake George, New York, and features… Continue Reading Property Spotlight: King Hendrick Motel – Lake George
Hotels are now charging guests more than ever before. But in many markets, new hotel construction is eating away at demand and lowering overall occupancy. That makes it more difficult to continue increasing rates at the same pace as the last several years. According to R. Mark Woodworth, Senior Managing Director of CBRE Hotels’ Americas… Continue Reading Monetize with Hotel Guest Self Check-In
North American hotels are experiencing record revenue as the economy continues to grow. In January the U.S. added 200,000 jobs, according to the Bureau of Labor Statistics. In fact, the U.S. economy experienced job growth for 88 months in a row, according to a report by NPR. But there is a downside of all this… Continue Reading How The Cloud Makes Hotels More Efficient To Operate
Rapid new hotel development and increased renovations of older properties have transformed local and regional markets across the United States, forcing many hoteliers to consider new strategies to stay competitive. According to Lodging Econometrics, by the end of 2018, the number of hotels and rooms in the United States is forecast to grow by 2.5%.… Continue Reading More ‘New’ Hotels Coming. Are you Ready?
It is time to feature another member of the SkyTouch community. This week we travel to Boardman, Oregon where the River Lodge & Grill offers guests panoramic views of the Columbia River. In fact, it is the only hotel that is right on the river in all of Boardman and the surrounding area. This pet-friendly… Continue Reading Hotel Spotlight: River Lodge & Grill
“As a brand, we evaluate and select leading technology solutions that make life easier for our hotel owners and staff and create a better experience for our guests,” said Jon Kennedy, president of GrandStay Hospitality, LLC. “Because we are a 24-hour operation, we also needed support that is available 24 hours a day by phone, email… Continue Reading SkyTouch to provide Cloud-based PMS to its growing portfolio of hotels
We love featuring SkyTouch customers with great stories. This week we feature the Ohio House Motel in the heart of Downtown Chicago, IL. It is located on a spot coveted by fans of the Chicago Marathon. “We're the main spot where everybody starts,” said Edgar Bran, General Manager of the Ohio House Motel. “Literally everybody… Continue Reading Get to Know the Ohio House Motel
GrandStay Hospitality LLC, the franchisor for GrandStay Hotels, and SkyTouch Technology have formed a deal that will bring SkyTouch Hotel OS to the hotel brand's 41 properties. Accessible from anywhere, the cloud-based SkyTouch PMS provides visibility and control of operations through real-time business analytics. Read the full article here.
The SkyTouch Hotel Operating System is 100% cloud-based and intuitively designed with advanced integration capabilities to meet our customer’s specific needs.
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