It is time to feature another member of the SkyTouch community. This week we travel to Boardman, Oregon where the River Lodge & Grill offers guests panoramic views of the Columbia River. In fact, it is the only hotel that is right on the river in all of Boardman and the surrounding area. This pet-friendly [...]
“As a brand, we evaluate and select leading technology solutions that make life easier for our hotel owners and staff and create a better experience for our guests,” said Jon Kennedy, president of GrandStay Hospitality, LLC. “Because we are a 24-hour operation, we also needed support that is available 24 hours a day by phone, email [...]
We love featuring SkyTouch customers with great stories. This week we feature the Ohio House Motel in the heart of Downtown Chicago, IL. It is located on a spot coveted by fans of the Chicago Marathon. “We're the main spot where everybody starts,” said Edgar Bran, General Manager of the Ohio House Motel. “Literally everybody [...]
GrandStay Hospitality LLC, the franchisor for GrandStay Hotels, and SkyTouch Technology have formed a deal that will bring SkyTouch Hotel OS to the hotel brand's 41 properties. Accessible from anywhere, the cloud-based SkyTouch PMS provides visibility and control of operations through real-time business analytics. Read the full article here.
Be warned. Not every hotel industry technology is long lasting. For every one that sticks, many more quickly fade into obscurity. Remember in-room fax machines? Keyboards for in-room TVs? Bathroom phones? When spending hard earned dollars, hoteliers must be sure their investment pays itself back many times over. Which can be tricky if you don’t [...]
With the biggest tax overhaul of 30 years now complete, there are several items within it that may be favorable to hoteliers and the hotel business, according to the experts. That’s great news as the new tax law is giving hoteliers additional tools from which to expand their businesses, protect their current investments, and secure their [...]
It’s a new year. That makes it a time chock full of potential opportunity and possibility for your hotel business. However, to find maximum success in 2018, it’s critical to be aware of the mega trends shaping the current and future state of the hospitality industry. Here are three issues you should be aware of [...]
By now, you’re probably aware that in your hotels, experience is everything. That’s the guest satisfaction mantra as 2017 comes to an end. We know it, you know it, and everyone in hospitality knows this. But frankly, that’s old news. What you need to get the new year off to a great start is an understanding [...]
The new year is approaching and while your guests will be enjoying the last days of 2017 at your property, you might be spending that time planning for the coming year. From marketing strategies to revenue management, to new technologies and distribution partners, this is the time to make important decisions for 2018. So where [...]
Data security is an increasingly critical concern for hoteliers. Until recently, the issue had been bubbling below the surface and wasn’t as often discussed outside IT circles. But a security breach last fall at InterContinental Hotels Group and others in the hotel industry, are thrusting the issue into mainstream hospitality industry consciousness. That issue affected [...]
