Learn More Today! 855.222.1431|info@skytouchtechnology.com

Still setting rates manually? Find out how much you could save by kicking it into autopilot

The days of continually setting rates manually are over. Both costly and time consuming, setting rates by hand is not only outdated, but prone to human error. Imagine the savings you can create by eliminating all those people hours changing rates up and down across myriad channels. Plus, automatic rate setting helps to ensure you’re… Continue Reading Still setting rates manually? Find out how much you could save by kicking it into autopilot

By |2019-02-13T16:37:48-07:00August 29th, 2016|Revenue Management, Rate Management|
Read More

Falling worker productivity affecting hotel revenues

Overall U.S. worker productivity is falling. A new Wall Street Journal (WSJ) article says employers are paying their staff more and getting less in return. The WSJ article cites an August 9th U.S. Labor Department report, which found that worker productivity is down for the 12th month in a row! Read the full article here.

By |2019-02-13T15:37:48-07:00August 18th, 2016|Employee Training / Turnover|
Read More

How the Micros data breach shows how a cloud based PMS may help

This week, Oracle notified its customers that it had detected malicious code in certain legacy MICROS systems. With data breaches making big headlines over the past several years, the threat of stolen data remains real for individuals and the hotels they share their consumer information with. In fact, 42% of hoteliers identified “creating a secure framework for… Continue Reading How the Micros data breach shows how a cloud based PMS may help

By |2019-02-11T19:43:03-07:00August 11th, 2016|Hospitality Industry Trends|
Read More

How Millennials are Embracing the Next Generation of Hotel Technology

The millennial generation is set to take over as the most influential generation in American history. According to the U.S. Census Bureau, there are more millennials than there were Baby Boomers. With such high numbers, it’s inevitable society will bend to meet the needs and desires of such a large and influential group in order… Continue Reading How Millennials are Embracing the Next Generation of Hotel Technology

By |2016-08-09T20:06:45-07:00August 9th, 2016|Hospitality Industry Trends|
Read More

Improve your Hotel’s Revenue with a Best Available Rate Strategy

Before meaningful hospitality software, property owners would rarely reset rates. The common approach of set it and forget was dominant. That meant a guestroom was generally priced the same for an extended period of time, such as the entire season or year, with little consideration given to demand trends. For most of the history of… Continue Reading Improve your Hotel’s Revenue with a Best Available Rate Strategy

By |2024-04-24T14:25:27-07:00August 3rd, 2016|Revenue Management, Rate Management|
Read More

How Employee Turnover May Be Affecting your Profits and What to do About it

Employees are your most valuable asset and should be treated accordingly. Yet employee turnover is still a pervasive industry issue that’s costly and time-consuming. Did you know that according to a recent Bureau of Labor Statistics report, the turnover rate in the U.S. hospitality segment rose from 66.7% in 2014 to 72.1% in 2015? That’s an incredible challenge to overcome… Continue Reading How Employee Turnover May Be Affecting your Profits and What to do About it

By |2019-02-13T16:37:38-07:00July 28th, 2016|Employee Training / Turnover|
Read More

4 Ways Technology Can Improve Relationships with your Customers

In today’s complex hospitality marketplace, making personal connections with guests is critical. Not only do customers have more choices than ever, they’re significantly more sophisticated than even 10 years ago and expect more. Much more. They’re also increasingly well-traveled and more frequently looking for personalized experiences.  Practically, that means hoteliers aren’t just competing against the… Continue Reading 4 Ways Technology Can Improve Relationships with your Customers

By |2019-02-11T19:40:23-07:00July 19th, 2016|Hospitality Industry Trends|
Read More

Brand Boosting and Booking Using Today’s PMS Software

Deciding which hotel rooms are allocated to guests upon check-in can be a delicate and demanding juggling act. After all, the hotel’s primary job is to ensure complete satisfaction, regardless of varying guest demands and outside influences. Yet with with the right cloud-based hotel property management systems (PMS) software, hotel staff can have additional resources at… Continue Reading Brand Boosting and Booking Using Today’s PMS Software

By |2016-06-23T18:12:35-07:00June 23rd, 2016|Hospitality Industry Trends|
Read More

Help Improve Guest Security with Cloud-Based PMS Software

We all remember the massive credit card breaches at well-known national retailers over the last few years. These breaches were a public relations, financial, and legal nightmare, resulting in millions of dollars in lost sales and possible long-term brand damage. From a hospitality point of view, simply hoping that your hotel won’t be affected is… Continue Reading Help Improve Guest Security with Cloud-Based PMS Software

By |2019-02-11T19:44:22-07:00June 3rd, 2016|Hospitality Industry Trends|
Read More

Customer Service in 2016

We’re not competitor-obsessed, we’re customer-obsessed. We start with what the customer needs and we work backwards.—Jeff Bezos, CEO, Amazon.com Bezos got it right. Corporations have an obligation to invest substantial resources not simply for their own benefit, but for the benefit of their customers. In this way, they are always working to provide real value that… Continue Reading Customer Service in 2016

By |2022-12-13T20:37:06-07:00April 29th, 2016|Hospitality Industry Trends|
Read More
Go to Top