Last week, the hospitality industry came together for the the largest hotel related financial conference in the United States. This year, an astounding 3,000 people attended the Americas Lodging Investment Summit, commonly known as ALIS. It was a record-breaking event, beating the previous record, which was ominously set as the Great Recession descended upon America. The annual event is… Continue Reading ALIS Reveals State of the Hotel Business
By far, labor is the largest expense for a hotel operator. In fact, according to CBRE Hotels Americas, total labor costs and related expenses totals on average 42.8 percent of all hotel related expenses. So, it’s no surprise smart hoteliers are always looking for ways to cut costs. But for many, cutting back on guest… Continue Reading How Mobile Technology Can Help Reduce Housekeeping Costs
The hotel industry may be in great financial shape, but that doesn’t mean hoteliers have the luxury of overspending at the property level. Eliminating wasteful costs is always important, and one way smart managers can potentially reduce operational expenses is by utilizing an updated, cost-efficient PMS. It’s especially important in a world of fast rising… Continue Reading Top 3 ways to optimize your hotel operations costs
When the numbers are added up, it looks like the entire hotel industry had an amazing 2016. But that’s a global total, not necessarily your hotel's reality. In fact, global profits and a local hotel’s situation can be light years apart, leaving certain hoteliers feeling they’re not making enough money managing their hotel. That’s because… Continue Reading 3 Proven Steps to Increase Your Hotel’s Revenue
If you own a bed and breakfast, chances are that you love making a personal connection with those who stay in your establishment. Bed and Breakfast-style inns can offer what many big hotel chains can't: a sense of history and nostalgia with a special touch. But while many who choose to stay at B and… Continue Reading The Top 4 Reasons Your Bed and Breakfast Needs Reservation Software
Technology has become infused in the daily life of most Americans, and it’s forever altering how consumers interact with brands, especially travel related ones. Call it customer 2.0; a world where hoteliers must learn to make meaningful connections in ways never previously explored. At SkyTouch Technology, we’re trend experts, and we’ve put together a list… Continue Reading Top 2017 Lodging Industry Tech Trends
It’s the most wonderful time of the year. Yes, the holiday season, but more exciting is that hoteliers everywhere are planning for next year. After what’s expected to be a record breaking year, according to STR, in the hotel business, hoteliers are hopeful next year will be powerfully profitable too. Lance Jones, Sales Engineer Business… Continue Reading ‘Tis the Season, Rate Season! A simplified look at Rate Season for Hotels.
Sure, a cloud based property management system such as the SkyTouch Hotel OS can be easy to use. But that doesn’t mean users won’t have any questions regarding how to maximize its capabilities. After all, switching over to such a flexible system peppered with a myriad of productivity tools, can create some questions. Already more… Continue Reading WEBINAR RECAP: Top 5 Hotel Tech Support Questions Answered
More than ever, the property management system is the hotel’s brain. It’s the all-in-one place that not only manages a property’s guests, but more often, is the most important system operating the entire hotel. Hotel based property management systems that work up to their potentials have myriad interfaces with a panoply of products. It's a… Continue Reading The Incredible Importance of Hotel Interfaces
There has been much talk about millennials in the media lately, and rightfully so. They’re what we’d call the demographic du jour; everyone is focused on them, and we can’t get enough. The lodging business, for example, is hyper-focused on how to understand this important and formidable group. Appealing to millennials makes lots of sense,… Continue Reading Why Baby Boomers are more relevant than ever
