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How to surprise your hotel guests and keep them coming back for more

The hotel business needs human connection more than ever. As society continues to become more and more powered by technology, there’s a big risk of losing the personal element that’s defined hospitality for millennia. It doesn’t have to be that way. But you must approach this new era strategically. The main problem: encroaching technology has… Continue Reading How to surprise your hotel guests and keep them coming back for more

By |2019-02-13T16:42:10-07:00August 11th, 2017|Guest Loyalty|
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Soaring in the cloud vs. being grounded with premise-based PMS

Hoteliers still utilizing an on premise-based property management system are missing out on an opportunity. Cloud-based property management systems (PMS), such as the SkyTouch Hotel OS®, have reinvented how hotels interact with data, giving them more control, options and flexibility. Cloud-based systems can also help decrease costs across multiple areas within the hotel. Here’s how… Continue Reading Soaring in the cloud vs. being grounded with premise-based PMS

By |2017-08-08T16:19:32-07:00August 8th, 2017|Hospitality Industry Trends, Cloud-based PMS|
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Mid 2017 technology report

We’re more than halfway through 2017 already – how did that happen? One thing that we do know is that technology continues to be the major influencer for the hospitality industry. Here’s our mid-year report of the three major hospitality technology trends fascinating us so far, this year. 1) Actionable Data “Actionable Data” may be… Continue Reading Mid 2017 technology report

By |2022-12-27T20:25:03-07:00July 31st, 2017|Hospitality Industry Trends|
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HITEC Toronto celebrates the cloud

SkyTouch Technology once again had the honor of being an integral part of the hotel industry’s leading technology conference, and it may have been the most exciting one yet. It’s called the Hospitality Industry Technology Exposition and Conference, commonly known as HITEC, and was the first ever edition in Toronto, Canada. The 45th annual event… Continue Reading HITEC Toronto celebrates the cloud

By |2017-07-24T16:58:44-07:00July 24th, 2017|Hospitality Industry Trends, Hospitality Conferences|
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Hotels 201: Hotel ownership part 2

In our last blog, we wrote about modern hotel history, and how it plays into the ownership structure of properties today. Now, let’s chat about who owns hotels and how the financial structure of hotels works. Privately Owned There’s still myriad hotels owned by individuals or families. In fact, 60% of hotels are owned by… Continue Reading Hotels 201: Hotel ownership part 2

By |2022-12-27T20:21:14-07:00July 17th, 2017|Hospitality Industry Trends|
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Hotel 201 – Hotel ownership

The hotel business is significantly more complicated than people initially think. There’s layers of nuance, understanding and history that can only be understood after some time in this business. So, for our next series of articles, we’re going to demystify some of the elements of the hotel business. For this one, we’ll start with a… Continue Reading Hotel 201 – Hotel ownership

By |2022-12-27T20:18:43-07:00July 10th, 2017|Hospitality Industry Trends|
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4 Tips to Help you Optimize your Hotel’s Revenue

Managing hotel revenue has become an increasingly complex endeavor as individual skills and technology constantly advance. Long gone are the days of setting rates once a year, or even setting rates seasonally. Now, it’s about constantly adjusting rates along with the ebb and flow of demand. Complicating matters, we’re entering a post revenue management world.… Continue Reading 4 Tips to Help you Optimize your Hotel’s Revenue

By |2022-12-27T20:20:02-07:00July 5th, 2017|Revenue Management|
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Leverage event rates for your hotel

This week the SkyTouch team is at HITEC in Toronto. Whether for business or pleasure, events like this can be big money makers for hotels, if they have the right tools in place. According to Lodging Magazine, “large-event host cities such as Los Angeles, New York City, and Miami reaped the benefits of abundant lodging… Continue Reading Leverage event rates for your hotel

By |2024-08-28T10:34:34-07:00June 28th, 2017|Rate Management|
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What to see at HITEC 2017 in Toronto

The industry’s biggest technology and trade conference on the horizon, but making it though HITEC successfully takes a lot of planning, some in the moment inspiration, and a pair of comfortable shoes. Coming to Toronto’s Metro Toronto Convention Centre June 26-29, HITEC pairs in-depth educational seminars and keynote speakers with a massive trade show. Read full article here.

By |2019-02-13T15:41:22-07:00June 23rd, 2017|Hospitality Conferences|
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GreenTree Inns selects SkyTouch Technology for U.S. hotels

GreenTree Inn, the world’s 14th largest hotel brand globally, and SkyTouch Technology, have formed an agreement to use SkyTouch Hotel OS at GreenTree Inn hotels in the U.S. Read full article here.

By |2019-02-13T15:41:05-07:00June 20th, 2017|SkyTouch Technology In The News, Hotel Customer Spotlight|
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