SkyTouch CEO named one of Lodging Magazine’s Top 50 Hotel Visionaries
See the article here.
What’s Your Channel Management Strategy?
The industry calls it inventory. But for you, it’s your livelihood. So, selling all those hotel rooms as many nights of the year is an absolute must. Yet, figuring out the right mix of business for your specific hotels’ needs is a challenging puzzle. Simply figuring out what rooms to allocate to different potential revenue source is… Continue Reading What’s Your Channel Management Strategy?
What’s Your True Hotel Customer Acquisition Cost?
What is Customer Acquisition Cost (CAC)? We know that you want to get reservations from as many sources as possible, but do you know how much you are making from each channel? That’s one thing many hoteliers simply do not understand. Yes, you may be putting out that same rates on different channels, but all… Continue Reading What’s Your True Hotel Customer Acquisition Cost?
5 Critical Technology Trends You Need To Know About Now
The hotel industry is in the midst of a technology revolution. And it’s changing everything we know about how we run hotels and service guests. Though it’s a future fraught with challenges, it’s also one chockablock of opportunity. It’s simply a matter of understanding the trends and preparing how to take advantage of them as… Continue Reading 5 Critical Technology Trends You Need To Know About Now
The 4 Big Lessons from this Year’s Lodging Conference
Lodging Conference Lessons Each fall, the Lodging Conference is always one of the most interesting and dynamic hotel industry events of the year. This year, many influential executives, owners and developers were in attendance and a record 1,800 people attended the Conference. Here are some of the key takeaways from the event and how you… Continue Reading The 4 Big Lessons from this Year’s Lodging Conference
Your Customer is Changing. Here’s Why You Must Change Too.
The typical hotel customer is changing. Technology, social shifts and other consumer trends are combining to create a new class of customer; one that’s savvy, has increased expectations, and knows exactly what they want. To keep up, hoteliers must arm themselves with the latest strategies capitalizing on current and emerging hospitality trends. We know; you… Continue Reading Your Customer is Changing. Here’s Why You Must Change Too.
SkyTouch Technology to Begin Property Management System (PMS) Rollout with Broughton Hotel Properties
Innovative hotel management company will use industry-leading cloud-based PMS to help boost operations solutions for its customers PHOENIX, AZ and ANAHEIM, CA—September 22, 2016 – SkyTouch Technology, a premier hotel property management system (PMS) provider, and Broughton Hotels, a leading full-service boutique hotel management company, has signed an agreement to begin rolling out the SkyTouch… Continue Reading SkyTouch Technology to Begin Property Management System (PMS) Rollout with Broughton Hotel Properties
Big Tech Aids Small Companies
As providers of technology solutions expand with the growing economy and midscale segments, next-generation Asian-American hoteliers are moving beyond their fathers' or grandfather's systems and are seeking cutting edge solutions. SkyTouch Technology is growing as a direct result of modern hoteliers' interest in finding high tech management solutions that meet the strategical needs of their… Continue Reading Big Tech Aids Small Companies
The Top 5 Lodging Business Trends and How to Leverage Them
The hotel industry is a forever morphing beast. Fads come and go – think, computer keyboards for hotel room TVs – and that sometimes costs hotel owners a lot of money for little payback. But there are changes in this business expected to be long term trends. Trends that we believe should generally be followed… Continue Reading The Top 5 Lodging Business Trends and How to Leverage Them
How to Improve the Hotel Guest Experience
The hotel business needs human connection more than ever. As society continues to become more and more powered by technology, there’s a big risk of losing the personal element that’s defined hospitality for millennia. It doesn’t have to be that way. But you must approach this new era strategically. The main problem: encroaching technology has… Continue Reading How to Improve the Hotel Guest Experience
