GrandStay Hospitality partners with SkyTouch Technology for property-management system
GrandStay Hospitality LLC, the franchisor for GrandStay Hotels, and SkyTouch Technology have formed a deal that will bring SkyTouch Hotel OS to the hotel brand's 41 properties. Accessible from anywhere, the cloud-based SkyTouch PMS provides visibility and control of operations through real-time business analytics. Read the full article here.
Hotel Technology: Trends or Fads?
Be warned. Not every hotel industry technology is long lasting. For every one that sticks, many more quickly fade into obscurity. Remember in-room fax machines? Keyboards for in-room TVs? Bathroom phones? When spending hard earned dollars, hoteliers must be sure their investment pays itself back many times over. Which can [...]
What the Tax Reform Law Will Mean for Hoteliers in 2018
With the biggest tax overhaul of 30 years now complete, there are several items within it that may be favorable to hoteliers and the hotel business, according to the experts. That’s great news as the new tax law is giving hoteliers additional tools from which to expand their businesses, protect their [...]
Tips for Hospitality Industry Success in the New Year
It’s a new year. That makes it a time chock full of potential opportunity and possibility for your hotel business. However, to find maximum success in 2018, it’s critical to be aware of the mega trends shaping the current and future state of the hospitality industry. Here are three issues [...]
Preparing your Hotel for the New Year (Part 2)
By now, you’re probably aware that in your hotels, experience is everything. That’s the guest satisfaction mantra as 2017 comes to an end. We know it, you know it, and everyone in hospitality knows this. But frankly, that’s old news. What you need to get the new year off to a [...]
How to Prepare Your Hotel for the Coming Year
The new year is approaching and while your guests will be enjoying the last days of 2017 at your property, you might be spending that time planning for the coming year. From marketing strategies to revenue management, to new technologies and distribution partners, this is the time to make important [...]
Keeping Hotel Guest Data Secure
Data security is an increasingly critical concern for hoteliers. Until recently, the issue had been bubbling below the surface and wasn’t as often discussed outside IT circles. But a security breach last fall at InterContinental Hotels Group and others in the hotel industry, are thrusting the issue into mainstream hospitality [...]
New Year, New PMS
If you’re thinking about securing a new cloud-based property management system for 2018, now’s the time to act. By making the switch now, you may be in a great position to secure a full year’s worth of data come the end of 2018. That could be essential for your business. [...]
Importance of EMV for Hotels, Webinar Coming November 8!
With Europay, MasterCard, Visa (EMV) quickly becoming the global standard for chip-based transactions, credit card data is no longer being stored at the PMS level, but rather tokenized. Why is this important? Through interfaces on SkyTouch Technology’s cloud-based hotel management system, hoteliers can process EMV payments to help prevent the [...]
HX 2017: Hotel Experience Event Preview
An annual hospitality fixture, HX: Hotel Experience is returning to New York, November 12 & 13, 2017. Located at the Jacob K. Javits Convention Center on the west side of Manhattan, it’s the east coast’s biggest hospitality focused trade show. And it’s your best chance to discover the latest trends [...]
Get to Know Hotel Ignacio
The SkyTouch community is as diverse as the guests that visit our customer’s hotels. This week we’re featuring one of the newest additions to the SkyTouch community: Hotel Ignacio. Hotel Ignacio is a boutique hotel located in the vibrant midtown area of Saint Louis, Missouri. Owned by Saint Louis [...]
Maximizing Playoff Profitability for your Hotel
We all know sports are a great hotel business driver. Be it the local teams, or planned tournaments, they’re both important and predictable opportunities from which to fill rooms. (see our recent piece on that here). But, all bets are off when it comes to nail biting season enders. Many [...]
Maximizing Opportunity During Sports Season
Fall season is sports season. And it’s not just the national pro leagues that are in full swing. Colleges, high schools, and other leagues, are all playing scheduled events throughout the country, giving hoteliers ample opportunity to set rates that fully match these demand drivers. Sports events are not always [...]
Setting Hotel Rates for a Happy Holiday Season
Now that we’re deep into the fall travel and conference season, it’s time to start thinking about holiday season. Sure, some parts of the country may feel like summer, but with Halloween decorations popping up everywhere, hoteliers must start thinking about selling rooms at the best possible rate between now [...]
Strategies on Upgrading Your Guest’s Hotel Room
In-and-Out Burger has a secret menu, and it has been an impressive point of interest, scoring both marketing and customer points for the fast food chain. It’s a lesson hoteliers can learn from, especially since guest happiness is a top priority for any hotel. So what is your secret menu? [...]