What is one of the biggest sources of direct revenue for hotels? The answer may surprise hotel managers… word of mouth! In today's digital age, the real measure of ROI boils down to how often guests are sharing information about your hotel with their "friends" and "followers" on prevalent social media channels such as Facebook,… Continue Reading Hotel Marketing: “Follow” These Social Media Stats To Gain ROI
Part 3: Hoteliers: Digital innovations in Hospitality Technology to help hoteliers work smarter, more efficiently Digital innovations in hospitality technology are taking the hotel industry to the next level, dramatically impacting the ways hotels attract and engage guests. But how are the latest technologies benefiting hoteliers themselves? In a variety of game-changing ways that are… Continue Reading Digital Innovations In Hospitality- The Finale: Part 3
Part 1: Three Key Ways to Infuse Technology into Hotel Operations From check-in to check-out, digital innovations have the potential to enhance every aspect of the guest experience. Many forward-thinking hoteliers are leveraging cutting-edge technologies and platforms in order to remain competitive in the digital age of hospitality. Following are three key ways to infuse… Continue Reading Digital Innovations In Hospitality- Three Key Ways to Infuse Technology into Hotel Operations
Part 2: Hoteliers: What is your Digital Innovation IQ? What is your digital innovation IQ? Are you doing everything you can to leverage technology in order to meet your guests' expectations and run your property more efficiently? According to a digital IQ study by think tank L2, 38% of hospitality brands register an "average"… Continue Reading Digital Innovations In Hospitality: Hoteliers, What is your Digital Innovation IQ?
A Deloitte study of hotel loyalty shook up the industry by revealing that only 8 percent of respondents were completely loyal to the same hotel brand. Gasp! Are hotel loyalty programs still worth the cost to hoteliers? Or are there better ways to woo and retain customers? The Deloitte study appears to suggest that a… Continue Reading Be A Trailblazer When It Comes To Driving Guest Loyalty
Hoteliers take note! Millennials – also known as the "NOW" Generation -- will account for nearly half of the workforce by 2020. And they are truly a force to be reckoned with “NOW.” Hoteliers who can understand and address their unique needs and purchasing habits will have a clear competitive advantage in reaching this savvy… Continue Reading Hotels, Find Out More About Savvy Millennial Travelers
Digital check-in service is quickly becoming an essential element in hotel hospitality. Many of the world’s largest hotel brands are embracing a variety of new technologies that are changing the way guests arrive at hotels. New services have emerged including smartphone check-in, digital kiosks and keycodes sent directly through email that have drastically reduced or… Continue Reading Hotels Enable Digital Mobile Check-Ins
SkyTouch is honored that we have been selected as one of the “20 Most Promising Solution Providers in Travel & Hospitality” by CIO Review. Selection criteria for this distinction included ability to streamline operations in integrated and innovative ways and dedication to enhancing ‘Guest Experience’. See our cover feature and read the article.
HITEC - SkyTouch Technology Featuring Hotel OS Are you attending HITEC this year? If so, stop by our booth and learn how SkyTouch Technology is disrupting the traditional PMS. We are rising beyond the cloud with the future of your hotel management solution.
Technology is completely changing the guest experience across the board for the hospitality industry. From how customers book hotel rooms online, check-in on hotel provided tablets, and comment on their experiences through user reviews and forums, there is a growing amount of big data available to understand how people behave. Using this new knowledge base… Continue Reading Evolving Hotel Guest Experience
