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Employee Collaboration Breeds Hospitality Technology Innovation

At many companies, buzzwords like innovation and collaboration are simply that – just "words" sprinkled into marketing collateral and displayed on a website homepage. At SkyTouch Technology, these words embody who we truly ARE - a hospitality technology company. This was evident on October 24 when SkyTouch held its third Alpha Games, a semi-annual event… Continue Reading Employee Collaboration Breeds Hospitality Technology Innovation

By |2022-12-13T20:43:41-07:00December 17th, 2014|Hospitality Industry Trends|
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IHMRS – See SkyTouch Technology’s Cloud Hotel Software

The International Hotel, Motel, & Restaurant Show (IHMRS) is in full swing! With only ONE day left, visitors can stop by Booth 3055 to demo our cloud hotel software PMS… and even enter for a chance to win an action video camera after the show! With over 16,000 hospitality industry attendees present, IHMRS is the… Continue Reading IHMRS – See SkyTouch Technology’s Cloud Hotel Software

By |2022-12-13T20:45:17-07:00December 17th, 2014|Cloud-based PMS, Hospitality Conferences|
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Trends & Highlights – 2014 Customer Engagement Technology Study

Glance around any hotel lobby -- anytime, anywhere -- and the scene will likely be the same. From check-in to check-out, today's hotel patrons are toting phones and tablets at all times, doing everything from talking, posting, texting, and tweeting as they move throughout their day. In a device-driven society, how can hoteliers use the… Continue Reading Trends & Highlights – 2014 Customer Engagement Technology Study

By |2014-12-15T22:21:37-07:00December 15th, 2014|Hospitality Industry Trends|
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Stay Secure! Be Aware of These 3 Key Areas in Hotel PMS Data Security

With data breaches making big headlines over the past year, the threat of stolen data remains real for individuals and the hotels they share their consumer information with. In fact, 42% of hoteliers identify "creating a secure framework for all guest data" within their hotel PMS data security plan as a top hospitality technology goal… Continue Reading Stay Secure! Be Aware of These 3 Key Areas in Hotel PMS Data Security

By |2014-12-15T22:03:31-07:00December 15th, 2014|Hospitality Industry Trends|
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The Future Hotel PMS Previewing at Lodging Conference

The October 2014 Lodging Conference is one of the hotel industry's premiere events for hotel owners, chain executives, and dealmakers. In addition to convening in Phoenix, Arizona, to rub elbows with each other and cover an array of hot topics, these industry movers and shakers will have the opportunity to preview the SkyTouch Hotel OS®… Continue Reading The Future Hotel PMS Previewing at Lodging Conference

By |2022-12-27T20:36:40-07:00December 15th, 2014|Hospitality Conferences|
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How to Choose the Best Cloud Based Hotel PMS

It seems like everyone is up "in the cloud" or wanting to look for the best cloud based hotel PMS system these days. For hoteliers, this is more than hype. The cloud presents the hospitality industry with a revolutionary way of doing business better, more efficiently, and cost-effectively. But what questions should hoteliers ask in… Continue Reading How to Choose the Best Cloud Based Hotel PMS

By |2014-12-15T21:11:13-07:00December 15th, 2014|Distribution Management, Hospitality Industry Trends, Revenue Management|
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Hotel Loyalty Programs Are No Longer Just For Big Brands

Guests no longer have to opt for "points" over "personality" due to growing trend of boutique hotels and independent hotels offering hotel loyalty programs. Tired of forfeiting guests to big brand loyalty programs, a growing number of independent and boutique hotels are going head-to-head with major chains by offering their own guest loyalty programs. The… Continue Reading Hotel Loyalty Programs Are No Longer Just For Big Brands

By |2022-12-13T20:44:12-07:00September 30th, 2014|Guest Loyalty|
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How Smaller Hotels Can Achieve 5-Star Guest Services

Boutique and independent hotel guests are a different breed of customer, typically favoring exclusivity over consistency. They seek a unique, one-of-a-kind guest service and experience over the familiarity of a chain hotel stay. The good news is that because they are unrestricted by "big brand" standards, independent and boutique hotels are well-suited to deliver on… Continue Reading How Smaller Hotels Can Achieve 5-Star Guest Services

By |2022-12-27T20:37:11-07:00September 29th, 2014|Guest Loyalty|
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How to Instill a Hotel Customer Service Culture

In the competitive hospitality marketplace, hotel customer service is a clear differentiator. And every property should make exceptional hotel customer service their end-goal. Big properties benefit from internal customer service programs to help staff deliver consistently great hotel customer service. But what are smaller hotel brands to do? Following are guidelines that both boutique… Continue Reading How to Instill a Hotel Customer Service Culture

By |2024-05-28T09:12:10-07:00September 25th, 2014|Guest Loyalty|
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