At SkyTouch Technology, our values serve as a compass, providing guidance and reference, and customer success is at the heart of everything we do. Our Customer Success Managers (CSM) are here to support you throughout your journey with SkyTouch Technology. CSMs provide ongoing value to our customers by providing guidance, assisting with problem solving, and helping our customers to best leverage our products in the pursuit of operational excellence. If you aren’t sure who your CSM is, please reach out to Success@SkyTouchTechnology.com to inquire.
Our CSM team wants to partner with you to ensure our products meet your needs. We recently launched Feedback, a tool that allows our customers to provide input on our products. Do you have an idea to help improve SkyTouch products? We want to hear from you! The Feedback tool is accessible via the Help Bell Icon within the SkyTouch Property Management System (PMS).
Our market direction and product features all start with the voice of the customer (YOU). Partner with your Customer Success Manager and provide your feedback. Let your voice be heard, and let’s change the face of hotel management software together!