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Hotels of all sizes are moving their legacy hotel property system to cloud hotel PMS (property management system). The industry has recognized that there is much to gain by making the move – with affordability, convenience, and flexibility among the key benefits. Yet whether a property has already migrated to the cloud or is still… Continue Reading The 5 “Must-Have” Cloud Hotel PMS Features
Glance around any hotel lobby -- anytime, anywhere -- and the scene will likely be the same. From check-in to check-out, today's hotel patrons are toting phones and tablets at all times, doing everything from talking, posting, texting, and tweeting as they move throughout their day. In a device-driven society, how can hoteliers use the… Continue Reading Trends & Highlights – 2014 Customer Engagement Technology Study
Your hotel guests expect a seamless experience from your brand -- before they even set foot on-premise! It starts with the reservation process. Reservations are generally the most reliable revenue stream for hotels, impacting everything from cash flow to staffing to ROI. The right cloud-based hotel PMS can help deliver that positive end-user experience beginning… Continue Reading Frontdesk Tip-Completing a Reservation From the Hotel PMS
With data breaches making big headlines over the past year, the threat of stolen data remains real for individuals and the hotels they share their consumer information with. In fact, 42% of hoteliers identify "creating a secure framework for all guest data" within their hotel PMS data security plan as a top hospitality technology goal… Continue Reading Stay Secure! Be Aware of These 3 Key Areas in Hotel PMS Data Security
It seems like everyone is up "in the cloud" or wanting to look for the best cloud based hotel PMS system these days. For hoteliers, this is more than hype. The cloud presents the hospitality industry with a revolutionary way of doing business better, more efficiently, and cost-effectively. But what questions should hoteliers ask in… Continue Reading How to Choose the Best Cloud Based Hotel PMS
Hoteliers, take note! Today's business travelers are a happy, albeit demanding, bunch. They embrace business travel with a positive mindset yet they (and their employers) expect a stress free, customized, and streamlined experience. The good news is that YOU can help them manage their business travel by answering specific needs in order to meet their… Continue Reading Managing & Meeting Hotel Business Traveler Expectations
With mobile bookings expected to more than double in the next two years, the hospitality market has high expectations for mobile managed travel. Hotel guests are taking full advantage of the latest apps to ease and enhance their travel experience while managers are using digital technologies to help control their travel programs and direct travelers… Continue Reading Hotel Guests And Managers Hold High Expectations For Mobile Managed Travel
A strong economy is causing an uptick in business travel, which, of course, is great news for the hospitality industry. About half of business travelers made 10 or more trips in 2013, with that number expected to steadily increase. But exactly what makes the business traveler tick? How can hotel managers anticipate their wants and… Continue Reading Four Surprising Habits of Hotel Business Travelers
It seems like today's well-connected travelers literally have the world at their fingertips. With a touch or a click, they can easily access hotel pricing and availability to book on the spot. Enter Dynamic Rate Marketing (DRM). This next-generation marketing technique gives hoteliers the ability to adjust rates in real-time based on demand and availability,… Continue Reading What Can Dynamic Rate Marketing Do For Hoteliers And Travel?
These days, hospitality and social media go hand in hand. When implemented effectively, social media not only keeps the buzz going about your brand, it also keeps guests coming back – to your "page" and your property – for more! Who's doing it right when it comes to social media marketing? Hotels of all sizes… Continue Reading Hotel Marketing Part 3: We “Like” These Best Practices In Hotel Social Media
The SkyTouch Hotel Operating System is 100% cloud-based and intuitively designed with advanced integration capabilities to meet our customer’s specific needs.
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