The future is now. Well, at least for hoteliers fully embracing cloud-based solutions. Savvy business operators realize a hotel operations platform powered by cloud-computing is fueling the hotel industry to increased efficiency, more satisfied employees and heightened profitability. Sorry legacy systems, but a new breed of hotel property management systems (PMS) is transforming hotels in [...]
In today’s complex hospitality marketplace, making personal connections with guests is critical. Not only do customers have more choices than ever, they’re significantly more sophisticated than even 10 years ago and expect more. Much more. They’re also increasingly well-traveled and more frequently looking for personalized experiences. Practically, that means hoteliers aren’t just competing against the [...]
Hoteliers already realize that competition in the hospitality industry has never been keener. So, it’s crucial for owners and managers to creatively consider how they can distinguish themselves from the crowd, while improving guest satisfaction, encouraging repeat stays, and generating a positive reputation. However, if you are still using an Excel sheet, a notebook, and a [...]
