Hotel Operations Insider From hotel industry trends to helpful tips & tricks on how to grow and sustain business growth, the Hotel Operations Insider is your one-stop-shop for informational & inspiring insights. Hotel Operations Insider
Blog2023-01-17T21:36:16-07:00

How an easy to learn PMS is helping University students learn hotel efficiency

While the SkyTouch Hotel OS® is known for helping hoteliers operate their properties more efficiently, it’s being used creatively in other places too. At universities, it’s helping with some of the unique operational facets of campus hotels. But one flavor of Skytouch’s easy-to-learn property management system is also being used [...]

By |March 28th, 2017|Categories: Hospitality Industry Trends|

Rate Check: How a Small ADR Lift Makes Big Bottom Line Difference 

Since the end of the Great Recession, the U.S. hotel industry has been experiencing unprecedented growth. According to CBRE, 2016 ended with hotels achieving a higher historical occupancy than at any other time in history. And that’s with more hotels than ever before too. You’ve experienced it at your hotels. Those crowded breakfast bars, myriad daily arrivals and departures, all fueled by a seemingly [...]

By |March 14th, 2017|Categories: Hospitality Industry Trends, Rate Management|

Defending Your Hotel’s Occupancy in an Inconsistent Market

The hotel industry has been breaking records for so long – years, in fact! – that we’ve almost conditioned ourselves to believe the good times will never end. But evidence is suggesting it’s time to think about mounting a strong defense so you can continue to play great offense. One [...]

By |March 6th, 2017|Categories: Hospitality Industry Trends|

STR Report: Occupancy rates predicted to drop. Here’s how to help stay ahead of the curve.

Street Corner Sales Tactics With occupancy predicted to drop by STR Global in 2017 for the first time since the Great Recession, plus an easing of RevPAR growth to a predicted 2.3 percent, the hotel industry is facing its first speed bump in years. That doesn’t mean you should sit back and let the decline [...]

By |February 24th, 2017|Categories: Hospitality Industry Trends|

How Valentine’s Day Can Romance Your Hotel’s Bottom Line

Valentine’s Day is a great holiday in which to develop some fun romantic packages that boost business. It’s one that naturally leads to couples seeking a hotel stay to reconnect with each other. Plus, for the customer, it’s a great excuse to get out of the house for a couple of days away [...]

By |February 13th, 2017|Categories: Rate Management|

ALIS Reveals State of the Hotel Business

Last week, the hospitality industry came together for the the largest hotel related financial conference in the United States. This year, an astounding 3,000 people attended the Americas Lodging Investment Summit, commonly known as ALIS. It was a record-breaking event, beating the previous record, which was ominously set as the Great Recession [...]

By |February 1st, 2017|Categories: Hospitality Conferences|

How Mobile Technology Can Help Reduce Housekeeping Costs

By far, labor is the largest expense for a hotel operator. In fact, according to CBRE Hotels Americas, total labor costs and related expenses totals on average 42.8 percent of all hotel related expenses. So, it’s no surprise smart hoteliers are always looking for ways to cut costs. But for [...]

By |January 23rd, 2017|Categories: Housekeeping|

Top 3 ways to optimize your hotel operations costs

The hotel industry may be in great financial shape, but that doesn’t mean hoteliers have the luxury of overspending at the property level. Eliminating wasteful costs is always important, and one way smart managers can potentially reduce operational expenses is by utilizing an updated, cost-efficient PMS. It’s especially important in [...]

By |January 17th, 2017|Categories: Employee Training / Turnover|

3 Proven Steps to Increase Your Hotel’s Revenue

When the numbers are added up, it looks like the entire hotel industry had an amazing 2016. But that’s a global total, not necessarily your hotel's reality. In fact, global profits and a local hotel’s situation can be light years apart, leaving certain hoteliers feeling they’re not making enough money [...]

By |January 9th, 2017|Categories: Rate Management|

The Top 4 Reasons Your Bed and Breakfast Needs Reservation Software

If you own a bed and breakfast, chances are that you love making a personal connection with those who stay in your establishment. Bed and Breakfast-style inns can offer what many big hotel chains can't: a sense of history and nostalgia with a special touch. But while many who choose [...]

By |January 4th, 2017|Categories: Hospitality Industry Trends|

Top 2017 Lodging Industry Tech Trends

Technology has become infused in the daily life of most Americans, and it’s forever altering how consumers interact with brands, especially travel related ones. Call it customer 2.0; a world where hoteliers must learn to make meaningful connections in ways never previously explored. At SkyTouch Technology, we’re trend experts, and [...]

By |December 22nd, 2016|Categories: Hospitality Industry Trends|

‘Tis the Season, Rate Season! A simplified look at Rate Season for Hotels.

It’s the most wonderful time of the year. Yes, the holiday season, but more exciting is that hoteliers everywhere are planning for next year. After what’s expected to be a record breaking year, according to STR, in the hotel business, hoteliers are hopeful next year will be powerfully profitable too. [...]

By |December 19th, 2016|Categories: Rate Management|

WEBINAR RECAP: Top 5 Hotel Tech Support Questions Answered

Sure, a cloud based property management system such as the SkyTouch Hotel OS can be easy to use. But that doesn’t mean users won’t have any questions regarding how to maximize its capabilities. After all, switching over to such a flexible system peppered with a myriad of productivity tools,  can [...]

By |December 14th, 2016|Categories: Hospitality Industry Trends, Webinars|

The Incredible Importance of Hotel Interfaces

More than ever, the property management system is the hotel’s brain. It’s the all-in-one place that not only manages a property’s guests, but more often, is the most important system operating the entire hotel. Hotel based property management systems that work up to their potentials have myriad interfaces with a [...]

By |December 8th, 2016|Categories: Hospitality Industry Trends|

Why Baby Boomers are more relevant than ever

There has been much talk about millennials in the media lately, and rightfully so. They’re what we’d call the demographic du jour; everyone is focused on them, and we can’t get enough. The lodging business, for example, is hyper-focused on how to understand this important and formidable group. Appealing to [...]

By |November 28th, 2016|Categories: Hospitality Industry Trends|

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