Front desk software for hotels may be the most critical success element for any property. Even world class hoteliers find themselves hobbled when stuck using an outmoded property management system. In fact, many hoteliers don’t even realize the hotel front desk software they rely upon every day may not be the best available system.
That’s because quick moving technological advances make it difficult for anyone to keep up with in-the-moment tech trends, including smart professionals running a hotel business. Fortunately, one advance in front desk software for hotels has simplified hotel operations for owners. It’s called the cloud: the concept of removing computing power from the property level and onto the internet, , among other benefits. In the lodging business, cloud-based property management systems are helping hoteliers operate their properties more efficiently and profitably, while simultaneously removing the burden of keeping up with the latest technology.
With dependable, high speed internet now commonplace, to cloud-based property management systems such as the SkyTouch Hotel OS®. The cloud-based hotel PMS from SkyTouch Technology is currently utilized in 7,000 hotels with more than 70,000 users.
Training Simplified: The cloud allows for a highly intuitive and simple to use interface. This allows newly hired front desk agents to rely less on general manager support for training. The user-friendly front desk hotel software, combined with online eLearning, empowers new and existing employees to train themselves, SkyTouch customers report.
Customer Recognition Simplified: The SkyTouch Technology Experience Program (STEP) streamlines a hotelier’s ability to collect, and act upon, a guest’s preferences. Tailoring personalized experiences builds loyalty and potentially helping lower number of low rate shoppers staying at the hotel on any given night.
Interfaces Simplified: It’s essential for your front desk hotel software to connect to other critical operational systems. The SkyTouch Hotel OS® connects to most third party technology suppliers, including those supporting credit card POS, call accounting, CRS, sales & catering systems, energy management, back-office accounting, electronic locks, Wi-Fi Connectivity permissions, in-room movie charges, and much more. And because it’s in the cloud, more are being adding regularly all without users needing to update expensive to maintain software.
Distribution Simplified: It’s simpler to have your hotel seen across multiple internet channels, such as myriad OTAs. By having your product seen at less common travel sites, you could pay less in commissions. And each time a room is sold at a lower commission rate it’s removed from higher charging reservation sites.
Rate Setting Simplified: The SkyTouch Hotel OS® platform features automatic rate setting functionality, helping hotels achieve the right RevPAR. Set rules to manage inventory value with rate triggers. BAR levels are then automatically updated.
The PMS is the essential system tying together your entire hotel, and its profitability depends on using the best. Intuitive, proven and secure, the SkyTouch Hotel OS® assists hoteliers to be the best he or she can be, by potentially helping to increase profitability while simplifying operations. Learn more now about the power of the cloud with SkyTouch.