Jays Inn & Suites

Sure, the 1990s are great when it comes to reliving nostalgic memories, but it’s not a positive thing when it’s your PMS stuck in the prior century. At this hotel, the GM felt as if he were living in a world without automation since his PMS required him to manually input nearly every critical operation. Discover how he transformed the way he could manage this hotel by simplifying processes by adopting a better set of tools and reports to make decisions. Continue Reading Jays Inn & Suites


Millwood Inn & Suites

Feeling in control is critical to success. However, this hotel’s owner felt completely disconnected from his business due to an outdated and untrustworthy PMS. Plagued with lost reservations, system outages and a complete data loss, the property made a big change that brought the hotel added profitability while making the owner feel firmly in charge. Learn how the Millwood Inn found success now. Continue Reading Millwood Inn & Suites


River Lodge & Grill

This popular Oregon hotel was suffering from a serious integration issue as disparate systems simply couldn’t communicate properly. It cost the hotel a fortune in lost employee hours as they fruitlessly tried getting financial information to go from one system to the other. That is, until ownership invested in a system that alleviated that issue and many more. See how they did it now. Continue Reading River Lodge & Grill

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