Project Description

Jays Inn & Suites is a premier hotel in Virden, Manitoba. Located 45 mins west of Brandon on the Trans-Canada Highway, this Virden hotel offers friendly service, a casual atmosphere and convenient location.
http://www.jaysinn.ca/

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Jays Inn and Suites located in Manitoba, Canada is a 20-year-old, 40-room property. With the addition of SkyTouch, the hotel has modernized its technology to increase profitability.


Core Challenges

  • Limited and inflexible interfaces
  • Manual rate setting
  • Zero remote access, limiting hotel management

SkyTouch Solution

  • Cloud-based remote access
  • Flexible, automated rate management
  • Streamline employees’ daily tasks

Results

  • Maximized rate opportunities and the ability to update anytime, anywhere
  • A raise in occupancy during slower business periods
  • Elimination of on-site expensive hardware
  • Increased employee efficiency

“I always recommend your customer support to anyone in the hotel business. Your dedication to having plenty of staff running the phones, really helps us fix problems and get back to work with great efficiency.” Amanda Rousseau General Manager, Cobblestone Inn & Suites “The system was a very easy install…it went so smooth we said let’s get it in as many properties as fast as we can.” Albert Gosche Corporate Director of Revenue, Broughton Hotels “They make us all feel welcome, where others make you feel incompetent.” Steve Baggett GM, Cobblestone Hotels & Suites, Newton, IL “…they [SkyTouch] are willing to help us integrate all of our interfaces. Technical support is really helpful, and they get things working like they’re supposed to.” Vijay Patel Owner, Millwood Inn & Suites “The support at SkyTouch is what really stood out to me and it makes everything so easy and seamless.” Mark Choe Director of Sales and Marketing, The Pines Resort “The rate and channel manager allow us to be profitable and quickly adjust rates when we need to. Having everything in one window makes it incredibly easy and efficient.” Edwin Cruz General Manager, El San Geronimo Hotel “We have been able to increase occupancy and ADR to produce better revenue because of the features and controls.” Jay Shah General Manager, The Wharf Inn