Project Description

Welcome to Americas Best Value Inn, conveniently located off of US-53 in stunning International Falls, Minnesota, near the US-Canadian border. popular area attractions include Smokey Bear Park, Voyageurs National Park, Rainy Lake, Kitchen Creek Golf Club, Boise Cascade, and Fort Frances Division Summer Mill Tours. At Americas Best Value Inn International Falls, they’ve got you covered: from the time you hit the road until your head hits the pillow
https://www.redlion.com/abvi-international-falls

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ABVI International Falls in International Falls, MN is a 50-room hotel that’s been branded on Americas Best Value Inn for 7 years. SkyTouch Technology empowers the Minnesota hotel to modernize its operations.


Core Challenges

  • A continually failing and antiquated PMS
  • Inability to set and change rates
  • Lack of connectivity to GDS
  • Zero system updates for financial reporting

SkyTouch Solution

  • Cloud-based connection anytime, anywhere
  • Update rates on ALL channels with 1 easy click
  • Re-connecting and extending to older and new booking channels
  • Up to date invoices and billing procedures

Results

  • Increased staff satisfaction
  • Owner empowerment resulting in smarter financial decisions
  • Strategic rate setting capabilities = better hotel rates achieved
  • Minimized employee training time and cost

“I always recommend your customer support to anyone in the hotel business. Your dedication to having plenty of staff running the phones, really helps us fix problems and get back to work with great efficiency.” Amanda Rousseau General Manager, Cobblestone Inn & Suites “The system was a very easy install…it went so smooth we said let’s get it in as many properties as fast as we can.” Albert Gosche Corporate Director of Revenue, Broughton Hotels “They make us all feel welcome, where others make you feel incompetent.” Steve Baggett GM, Cobblestone Hotels & Suites, Newton, IL “…they [SkyTouch] are willing to help us integrate all of our interfaces. Technical support is really helpful, and they get things working like they’re supposed to.” Vijay Patel Owner, Millwood Inn & Suites “The support at SkyTouch is what really stood out to me and it makes everything so easy and seamless.” Mark Choe Director of Sales and Marketing, The Pines Resort “The rate and channel manager allow us to be profitable and quickly adjust rates when we need to. Having everything in one window makes it incredibly easy and efficient.” Edwin Cruz General Manager, El San Geronimo Hotel “We have been able to increase occupancy and ADR to produce better revenue because of the features and controls.” Jay Shah General Manager, The Wharf Inn