Project Description

Broughton Hotels
For more than 15 years, broughtonHOTELS has achieved success as a full-service hotel management company for a diverse portfolio of boutique California and Chicago properties, and they’re expanding all the time. The foundations of their success are built on a “from the ground up” philosophy of developing engaged, enthusiastic teams and responding to each challenge individually.
www.broughtonhotels.com

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Broughton Hotels

SkyTouch Technology enables a significant rise in ADR and occupancy, while simultaneously lowering training related expenses.


Core Challenges

  • Problems with POS integration within an old PMS
  • Need for a user-friendly property management system
  • Difficult to train staff due to an outdated PMS

SkyTouch Solution

  • Easy and seamless integrations
  • User-friendly PMS with intuitive system options
  • Onsite and remote training options tailored towards staff needs

Results

  • POS and PMS talk together making room charges easy and convenient
  • Multiple user-friendly ways of finding reservations
  • 24/7/365 live support ensures the staff is comfortable and happy

"SkyTouch really does listen and they continue to grow the system to match the needs of the people using it." Josie Kilgore Brand President, Cobblestone Hotels and Suites “We look at it as a true partnership, so we are helping each other grow. Having that relationship with SkyTouch is important to both of our success.” Amanda Saye VP of Franchise Operations, GreenTree Hospitality Inc. “We are finding great value and payback versus anything else out there on the market, and I have seen them all.” Greg Posmantur CEO and Managing Partner, JYI Hospitality “The ability to adjust rates on the fly with remote access is the biggest advantage.” Dylan Clarke General Manager, Jays Inn and Suites “After using 7 different systems, SkyTouch was the most intuitive and user-friendly. Everything including the reporting system was remarkably easy to manage.” University Inn Fresno, CA “I am so impressed by the amazing customer service. I can call in with my question and the person I am speaking with knows how to quickly assist. It feels like I am talking to a SkyTouch EXPERT whenever I call in.” Esther Yoon GM, Morning Glory Inn & Suites