Operational Efficiency

Imagine not knowing how much your hotel makes. This hotel’s antiquated system obfuscated the property’s financial reality to such an extent, its operator would spend many unsuccessful hours attempting to find financial truth. When ownership had enough, they made a huge move that made an even bigger difference to their bottom line. See what they did now. Continue Reading JYI Hospitality

Staff turnover is an expensive ordeal, especially for this small-town hotel with a small employment pool. Its GM realized one main problem was the complicated nature of the property’s PMS, it was driving employees to quit from high frustration levels. However, once the property embraced the cloud, something amazing happened. Learn what happened now. Continue Reading Cobblestone Hotels Newton, IL

Trapped by an antiquated on-premise system, the hotel’s DOSM knew this property could make more money, but their outdated PMS didn’t reveal how. Plus, staff spent so much time at the basics, it cost the hotel valuable guest facing time. When the property switched to the cloud-based SkyTouch PMS, its detailed reports revealed how the property could make more money while also saving time wasted on myriad operational tasks. Continue Reading The Pines Resort