Project Description

Broughton Hotels
For more than 15 years, broughtonHOTELS has achieved success as a full-service hotel management company for a diverse portfolio of boutique California and Chicago properties, and they’re expanding all the time. The foundations of their success are built on a “from the ground up” philosophy of developing engaged, enthusiastic teams and responding to each challenge individually.
www.broughtonhotels.com

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Broughton Hotels

SkyTouch Technology enables a significant rise in ADR and occupancy, while simultaneously lowering training related expenses.


Core Challenges

  • Problems with POS integration within an old PMS
  • Need for a user-friendly property management system
  • Difficult to train staff due to an outdated PMS

SkyTouch Solution

  • Easy and seamless integrations
  • User-friendly PMS with intuitive system options
  • Onsite and remote training options tailored towards staff needs

Results

  • POS and PMS talk together making room charges easy and convenient
  • Multiple user-friendly ways of finding reservations
  • 24/7/365 live support ensures the staff is comfortable and happy