Do More With Less!

A familiar saying these days, isn’t it? Automation is not just for big tech companies; hotel technologies are evolving to meet the everyday demands of travel and guest expectations. You should be thinking about automation too! With staffing shortages still on the rise, as a hotelier, how can you do more with less?

Customer Moment

Thinking about doing more with less, we heard from Kevin Dave, partner at MKL Resorts, who is having to do that very thing. With labor shortages rising, Kevin Dave partnered with Aavgo to provide kiosks to support front desk operations.

Looking to overcome obstacles that our customers may be facing, we asked Kevin about the benefits of using Aavgo with SkyTouch HOS. We’ve partnered with Aavgo, not only to support your operational needs but also the needs of guests.

Kevin Dave told us about his experience using Aavgo with SkyTouch HOS. This is what he had to say…

“Aavgo Human Assisted Kiosks are installed and working at MKL Hotels – 8 properties in North Carolina. Owner, Mr. Rajesh Lakhani, is very happy with the peace of mind Aavgo provides.”

“Firstly, Aavgo helps with the staff shortage and the issues we are facing in finding staff”

“Cost-wise, it is much cheaper than full-time or part-time staff. I have reduced labor costs significantly. I run seasonal properties, so this helps me reduce costs in the few months we are open. It feels like this is the future of hospitality. Each property needs only one maintenance person/handyman and housekeeping staff for operation.”

“It increases revenue and gives us better occupancy and rate. People aren’t asking to change the rate at the desk when they check in, the rate is set and non-negotiable.”

“Also, it gives peace of mind if I leave the property for time with my family or with the night audit/shift.”

“One additional thing I like is, that your guest can put a request for extra towels as an example, they reroute it to Aavgo staff. Our guest services or housekeeping will place the towels needed in a locker. Then Aavgo sends the password to a locker, and the guest goes to get the towels in the locker for themselves.”

“I love the Aavgo team. They are excellent and very cooperative; they will try to help you in any event or problem.”

Kevin Dave, MKL Resorts

Innovation Spotlight

Click each problem listed below to see how integrating with Aavgo can be a solution.

Our Solution: Systems take record keeping and filing out of busy staff hands, eliminating errors and replacing seasonal hiring needs with a kiosk.

Our Solution: Integrates well with High Turnover Rate properties, keeping documentation in order through staff changes.

Our Solution: Properties are able to increase revenue by hiring less frequently, increasing occupancy, and optimizing rates.

Our Solution: Implementing Aavgo has cost benefits out saving full-time or part-time staffing needed without the kiosk.

Our Solution: Improves & replaces housekeeping tasks, allowing flexibility in filing some guest requests.

Our Solution: Properties may see added revenue from guests no longer asking to change rates or negotiate at the front desk.

Our Solution: Allows remotely working managers peace of mind when out of office or reviewing night audits.

Interested in Aavgo?

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