Ease-of-Use

Our intuitively designed interface reduces the number of resources needed to operate successfully and efficiently.

  • Rotate room usage according to your needs

  • Smart Welcome gives all of your important hotel statistics right on the home page

  • Easily configure quick links such as make a reservation or a weather link so that staff can rapidly access what matters most to guests

  • Rotate room usage according to your needs

  • Smart Welcome gives all of your important hotel statistics right on the home page

  • Easily configure quick links such as make a reservation or a weather link so that staff can rapidly access what matters most to guests

Tape Chart

Our tape chart provides a space to service reservations.  Staff can view room availability, optimize room usage, and make, modify or cancel reservations all from one convenient screen.

  • Staff easily sees what rooms are available for any given date range

  • Make reservations directly from the Tape Chart

  • Our Room Assignment Optimizer enables you to maximize room usage and availability

  • Automated blocking of reservations for any given date

Tape Chart

Our tape chart provides a space to service reservations.  Staff can view room availability, optimize room usage, and make, modify or cancel reservations all from one convenient screen.

  • Staff easily sees what rooms are available for any given date range

  • Make reservations directly from the Tape Chart

  • Our Room Assignment Optimizer enables you to maximize room usage and availability

  • Automated blocking of reservations for any given date

Groups

Easily manage different types of groups and group reservations from one easy location.  Our group functionality gives you the flexibility to track and book your groups.

  • Easily manage Wholesalers, recurring tour groups, one-time or ongoing groups

  • Apply packages and recurring charges to groups

  • Manage rates by night or by group

  • Rolling or fixed cut-off dates configurable by group

  • Import rooming lists and quickly create group reservations

SkyTouch HOS Group Blocks
SkyTouch HOS Group Rates
SkyTouch HOS Group Reservations

Groups

Easily manage different types of groups and group reservations from one easy location.  Our group functionality gives you the flexibility to track and book your groups.

  • Easily manage Wholesalers, recurring tour groups, one-time or ongoing groups

  • Apply packages and recurring charges to groups

  • Manage rates by night or by group

  • Rolling or fixed cut-off dates configurable by group

  • Import rooming lists and quickly create group reservations

Guest Experience

With our guest experience program and many guest-centric integrations, your guests will receive an above and beyond experience that makes their stay memorable.

SkyTouch HOS Guest Experience

  • Reward guests by number of nights or revenue goals

  • Set different rewards for each tier and add customizable messaging tailored towards each guest

  • Track welcome amenities during the check-in process

  • View and track guest preferences, requests, and rewards program numbers

  • Display specific guest notes during the reservation and check-in process to personalize the guest experience

Guest Experience

With our guest experience program and many guest-centric integrations, your guests will receive an above and beyond experience that makes their stay memorable.

  • Reward guests by number of nights or revenue goals

  • Set different rewards for each tier and add customizable messaging tailored towards each guest

  • Track welcome amenities during the check-in process

  • View and track guest preferences, requests, and rewards program numbers

  • Display specific guest notes during the reservation and check-in process to personalize the guest experience

Housekeeping and Room Maintenance

SkyTouch HOS Housekeeping

Update room status instantly with your tablet or mobile device and keep your entire staff informed

  • Instant updates can be made on a mobile device and will display throughout the system

  • Schedule rooms for maintenance far in advance

  • Bulk updates allow you to take a section of the hotel out of order for larger projects

Housekeeping and Room Maintenance

Update room status instantly with your tablet or mobile device and keep your entire staff informed

  • Instant updates can be made on a mobile device and will display throughout the system

  • Schedule rooms for maintenance far in advance

  • Bulk updates allow you to take a section of the hotel out of order for larger projects

Operational Efficiency

When advanced technology and the right people merge, business performance soars.

  • 100% Cloud based system allows you to be in control of your hotel from anywhere

  • 24/7 Support is there to quickly help your staff in times of need

91%

Satisfaction Rate

On average, our support team receives a 91% survey satisfaction rate.

99.9%

High Availability

With a 99.9% uptime, worry less about system outages.

Operational Efficiency

When advanced technology and the right people merge, business performance soars.

  • 100% Cloud based system allows you to be in control of your hotel from anywhere

  • 24/7 Support is there to quickly help your staff in times of need

I’m Ready for Success

We are ready to help achieve your goals. Improve customer experience in your hotels using SkyTouch.