Deal with Whistle to provide real-time mobile messaging communication with hotel guests PHOENIX, Ariz. — May 31, 2017 – SkyTouch Technology, a premier hotel property management system (PMS) provider has entered into an agreement with Whistle, a customer service and communication tool for hotels, in order to give hotel staff the ability to use text messaging [...]
Ratings and reviews are changing everything; and independent hotels that are getting great reviews are finding that in today’s world they can be more successful than ever before. Why? According to a new UCLA study, independent hotels that become fan favorites in the online review space are making more than ever before, and these hotels [...]
Choice’s tech team is currently working on a new distribution platform focused on mobile access that is slated to come out this year, Davis said, and noted that his role at the company has changed significantly over the 20-year journey from programmer to CTO to CIO. “I spend more time focused on what's coming now,” [...]
Part three of our series exploring the basics of hotel operations brings us to the topic of RevPar. To fully maximize hotel performance, we use several specific terms including RevPAR, ADR and Occupancy; each of which we’ve been discussing over the last few weeks. This week we’re examining RevPAR. What is RevPAR? RevPAR is short [...]
Part two of our three part series about the critical metrics we use in the hospitality industry explores ADR. We are going back to the basics to define terms used in accurately measuring hotel performance. What is ADR? ADR stands for average daily rate. It’s a critical benchmark industry statistic that allows us to understand [...]
Inventory management is critical to overall hotel success. Too many hoteliers don’t understand the importance of maintaining distribution control over their coveted product—their hotel rooms. Instead, they willingly cede this control to others. Read full article here.
We’re getting back to basics to help you better understand the critical metrics we use in the hospitality industry necessary to measuring performance. To fully maximize hotel performance, we use several specific terms including RevPAR, ADR and Occupancy; each of which we’ll discuss during the next few weeks. This week we’re discussing occupancy, a seemingly [...]